Zapiet – Abholung + Zustellung
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If I could give this app 300 stars I would! We have had issues with our calendar/date picker app since it was installed a few years ago. Pickup orders account for a high percentage of our orders - and it was challenging to capture the information accurately - resulting in lost sales. Enter Andrew with this amazing app! Not only does the app far exceed our expectations, the high level of customer service Andrew provides is second to none. I highly recommend this app!
Great customer service! We had trouble with the install and their team helped it get resolved quickly. Once we got it working the app works great!
The support is awesome! Thanks guys for helping quickly and in a friendly manner! The team even checked in afterwards to ensure all was completed.
Bee-linda
I am still astounded by the fact that shopify doesn't support such useful functionality themselves, but use this app to allow customers to pick a date for pickup/local delivery/shipping, and then see orders to fulfill by date in their dashboard. It seems like they have thought of everything in terms of a smooth workflow predicting what a user needs , and even when i opened up an enhancement request, they actually implemented it! Most importantly, their support is absolutely amazing. I always get fast and friendly responses (even when it appears they are offline), and quick resolutions- I wish shopify's own support was as good as this. Keep doing what you are doing!
Hello there,
Thank you for your kind words!
I'm really happy to read your appreciation of our app and how we have been able to assist you.
Don't hesitate to reach back to us, if ever you need assistance or even have another enhancement request. It is with feedback from our merchants that we can grow.
Thank you,
Sandy and Flora
This app works great. We have several items that are available for store pickup only and some items that are available online only. This app allows us to quickly and easily customize which items are available for each service. We changed themes and this app was no longer working, opened a ticket with Zapiet and they quickly found the issue and got it resolved for us. Was a theme issue and not an app issue.
Highly recommend - plus great customer service. Thanks guys!
I have used other apps for delivery before having the need to offer store pickup, local delivery, and shipping. This is the best app you can have, it works as described. It offers many options for customization and it is easy to set up. Customer support is stellar. I needed some tweaks to be done and Sandy, Ismail, Sam and Andy, are all great to work with and will go the extra mile to help you out. Thank you!! Highly recommended!
If you're not using Store Pickup + Delivery for your local delivery management, then you're leaving money on the table. Incredibly useful options, support that gets back to you in MINUTES through chat. 0% regret.
Hi there,
Thanks so much for the amazing review!! So happy to hear your glowing feedback :)
Best wishes,
Bogi
We were looking for something more robust than the Shopify standard shipping features to be able to provide customer pickup, local delivery, and shipping that is easy to manage as well as efficiently communicate these options with the customers. Fortunately, we found the Zapiet Store Pickup + Delivery app that provides the exact features we were looking for. The support staff, specifically Sam, always responded very quickly through both chat and emails. Sam also worked directly with us to make a few revisions in the app features relative to our needs. Excellent support and follow-up communication during the complete process. Highly recommend!
Really impressed with the super speedy response to my query; not only that it was resolved really efficiently but it meant we were able to provide our customers with a more intuitive shopping experience.
Fantastic app to sort out your different delivery zones. Easy to set up and edit whenever you need. Highly recommend!!