Zapiet – Abholung + Zustellung
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Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.
Hi,
It was a pleasure to help you sort out the correct settings for your requirements.
It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.
If you ever need anything else you know where we are!
Kind regards
Jayne
great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.
My Jee Huey Lim,
Thank you for taking the time to write such a lovely review
I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.
And of course, the extra styling for our widget was my pleasure!
-Steph
Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.
Hi Victoria!
Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help!
-Veno
Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.
Wowza, your review just made my day shine brighter than a supernova! 🌟
Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.
Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨
- Herman
The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more
Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level.
Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.
Hi Andrea,
Thank you so much for your detailed and fantastic review!
It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected.
Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit!
Kind regards,
Jessica
Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!
Hi Leslie,
Thank you very much for taking the time to leave such a lovely review!
It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Welcome to the Zapiet family!
Jessica
Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!
Thank you Peter for taking the time to leave a review
It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
I have only been using it for about 1 week but it's been seamless and tech support was very helpful.
Thank you Dylan for your lovely review!
I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working.
Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.
Hi Kyle,
Thank you for taking the time to write such a wonderful review!
It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app.
If anything comes up in the future, we'll be there to help
-Steph