Zapiet – Abholung + Zustellung

Zapiet – Abholung + Zustellung

Rezensionen (1.518)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
Bearbeitet am 1. August 2020

super helpful! I have contacted many app / shopify support, you guys are by far the most responsive and most helpful. thank you so so much for your help! please stay safe and healthy!!

The Cakery HK
Sonderverwaltungsregion Hongkong
Etwa ein monat mit der App
Bearbeitet am 8. Oktober 2018

This app was great for helping us with setting up store pickup and delivery. The team has also been absolutely amazing in responding in a timely manner and helping us with any kinks we've run into. Easy to use and would highly recommend. Kudos to this app and the whole team!!!

Fleur de Lis Florist
Vereinigte Staaten
Etwa ein monat mit der App
23. August 2016

I sent an email on Saturday Night. Sam responded before the sun had risen that morning and got me set-up and ready to go before lunch on Sunday. Their response time and accuracy was Awesome! I am so excited to use the app and look forward to seeing what they do in the future. Sam and Andy next time you are in Seattle let me know and your Juice is on me, thanks again! Your the Best!

Awesome Juice
Vereinigte Staaten
Etwa ein monat mit der App
27. Februar 2015

We have met two developers so far that we could certified with 6 stars! Andrew from Click & Collect and Gary from tag tray ;) Click and Collect is a great app for the people like us who also have physical stores. We have tried the “Shopify method” by adding shipping options. But we had so many confused customers that we had to remove this option.

Now, our clients are really happy with Click & Collect! They can easily chose one of our store locations to pick-up their favorite dresses up from. And also, they can save the cost of the shipping at the same time.

Many thanks from 1861 ♡♡♡

Boutique 1861
Kanada
Etwa ein monat mit der App
Bearbeitet am 24. März 2020

I just started using this app in the wake of the COVID-19 shutdown, and the ZAPIET team was amazing in the speed of their response in helping me get local pick up and delivery working properly on my theme, despite the fact I know they're swamped with new customers doing the same thing! So far the app is working well for us, and I'm grateful to have such a simple solution to quickly add pick-up and delivery options for my customers! Highly recommend!

Folia Collective
Vereinigte Staaten
Etwa ein monat mit der App
10. Oktober 2021

We have had quite a few teething problems with getting the app set up to our specific requirements and the customer service we have received has been fantastic. Communication from the support team has been excellent and always fast

Aberdeenshire Larder
Vereinigtes Königreich
Etwa 2 jahre mit der App
Bearbeitet am 15. April 2020

This app has been pretty great for our online store! It allows us to take orders for local pick-up. It's fairly straight-forward to use and set up. Zapiet has been very responsive in their customer service and helping to address any issues we have. I would definitely recommend this app! Thank you Zapiet and all your great employees .

Mama Mel's Bread
Vereinigte Staaten
Etwa 2 jahre mit der App
22. Januar 2021

The team is extremely helpful and sorted out all our questions in a timely manners. Will recommend this app as long as it meets your needs.

Wonder 18
Malaysia
Etwa ein monat mit der App
Zapiet hat geantwortet 27. Januar 2021

Hey guys,

Thank you so much for the lovely review!

It was a pleasure to help you get everything sorted and I wish you every success with the business! We are always here if you have any other questions.

Charlie

Bearbeitet am 15. März 2022

Support team is great however, we have been experiencing some issues related to updates by Shopify that have led to bugs and downtime. When it's working, it works great.

BALLOONERY.COM
Kanada
Etwa 2 jahre mit der App
Zapiet hat geantwortet 15. März 2022

Hi Shawn,

Thank you for taking the time to leave us your honest and thorough feedback.

The issue you experienced with rates, is caused by an update made by Shopify. Shopify has changed the format they send some product data to us in the carrier request so our system was no longer able to process the request properly resulting in rates failing. This affected other apps as well.
As soon as we become aware of the issue, we posted about it on our status page advising merchants to use static rates until Shopify resolves the issue: https://status.zapiet.com/

If there is anything we can do to assist in the meantime, please do let us know and we would be absolutely delighted to help.

Thanks,

Ismail

26. März 2018

This app delivers exactly what you think it would do. We had a couple of problems/bugs after install but the support team helps us to solve these. Just be careful if your Shopify theme isn't from the official Shopify website.

Talking about the support team, they're friendly and answered my interrogation in an ok time. (1 or 2 business day)
They have been able to customise their app to our store, and it's very appreciated!

Would recommend for our futur customers!

Jardinerie Fortier
Kanada
Etwa ein monat mit der App