Zapiet – Abholung + Zustellung
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The Zapiet support team are second-to-none. Fast, friendly and helpful... such a refreshing change from the often sub-standard support shown by others apps.
Great app and even better service. Had an issue getting it working with my cart and support had it fixed in no time.
This app helps us with local pickup, delivery, and shipping of our store products.
Great product and superb support.
Veno in the support team is amazing
Hi Diye!
Thank you for your kind words and wonderful review. It was a pleasure assisting you with setting up product availability and shipping rates in our Zapiet - Pickup + Delivery app. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help!
-Veno
Ismail has been super helpful and quick in responding to our inquires about the app and we are excited to launch our site with Zapiet in full force!
Hey Olivia,
Thank you so much for your wonderful review, we're really happy to be part of your site launch, it was an absolutely great experience assisting you with your store setup and we stay at your disposal should you need any further help.
Thank you,
Ismail
Incredible customer support team. They have your back and want to make sure any hiccups are resolved quickly.
Hi Nour,
Thank you so much for taking the time leave such a kind review! It was a pleasure helping you get our pickup and delivery widget set up on your theme and testing it with you :)
If there is anything else we can help with, please do not hesitate to reach out!
Hope you have a great day,
Clemency
This app has a lot of capabilities and the Zapiet support team really partnered with me to make sure that I could get the app functioning around all of my business rules. They were super fast and helpful!
Hello David,
Thank you for taking the time to write this review!
It was a pleasure helping you configure your settings to match your requirements. We'll be near if ever we can help you with anything else.
All the best,
Sandy
Great customer support by the Zapiet team ! She was quick to help me with my issue trying to set up the API.
Hi there,
Thank you for the lovely review! It was truly a pleasure assisting you with your rates setup!
Should you need anything else, you know where to find us
Cheers,
Klaudia
Had a few issues setting up, but the chat support was good but I needed a phone call as this app is so important to it's success.... and wow the phone call I had with Steph was incredible, he sorted every issue I had and even set up external issues I had like Google Maps. So happy now, I can honestly say that if the owners of Zapiet read this - Steph is an absolute credit to your company. It's the best support I've had in 5 years of using shopify apps, so the product is great and if you get a phone call from Steph if you're struggling you're very lucky! I'd give 5 stars for the app and 10 stars for Steph if I could.
Thank you very much for the incredibly kind review!
I am truly happy that I was able to help you and rest assured my team is equally as worthy of this review as I am, if not more!
Having said that, I did enjoy working with you today :D
Thanks again,
Stephane
Their support is phenomenal. Stephane provided me with the best solution ever on our website! Thank you
Thank you for the review and kind words! It's always a pleasure helping our merchants and give the best experience we can.
Stephane
Jessica was very helpful and patient, and helped me go through the whole set up process. The app has come as a solution to a customer auto fill address issue i was having, between other.
Thanks!
Thank you so much for your kind words! It was lovely chatting with you and I'm really glad that we got your store up and running.
Jump back on the chat anytime if you have any other questions or need any assistance.
Thanks,
Jessica