Zapiet ‑ Pickup + Delivery , 1.413 Rezensionen

The worst support ever, the product did not work, first they say it‘s due to other plug-ins, and later they say because my theme is not good (it's a five stars theme from theme forest，hundreds of people purchased ), few month now still not working.

Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.

The app does everything it promises to do, and support has been awesome. It really helped deal with the issue of pickups vs. local deliveries vs. shipping since we do all three. Highly recommended.

We haven't used the app yet but it looks great and we're very excited. We're reviewing the setup assistance from Bogi who was super knowledgeable, efficient, and helpful!

Lisa from Zapiet Support was amazing to deal with! She helped me with a few issues I had with setting up the app in my theme and also suggested some great ideas to help make the online store customer experience better!

4/1/21 Edit:
App is not working as well as it used to. I am now having issues with my calculated shipping that I never had before integrating my shipping with their app. Having other issues as well. Support team is pretty quick to respond and has good information, but this app does not work very well to suit my needs, especially for the price. Original:So far, so good. We have only just started using the app, so I can't speak too much about long-term functionality, but it does exactly what the app says it does. Zapiet customer service is AMAZING. I have reached out to them numerous times with questions about setup and whether or not this was the right app for us, they always answered my questions. Today, Ronan helped me when I had a problem installing the app on my theme. Ronan was wonderful and had my problem solved in no time. Thanks again!

Thank you Stephane! Manual orders are common in my store and Stephane walked me through step by step. You all are amazing! :) Excellent app and outstanding customer service. I feel they are next to me hand on hand when I need them. Priceless.

Both Sam and Andy were beyond helpful. I needed the icons in the middle of the Cart page, whereas it was on the right side and it just didn’t look good. I wrote them and the issue was resolved within 48 hours. Yes, you heard it right, just under 48 hours, it was done. And the result was beyond my expectation. If you are ever considering Local Pickup or Delivery, don’t think twice. Thank you guys for making it so much easier.

thanks robert & steph for being such a great help. you both have offered a ton of support throughout the integration process!

I have been using this plug-in for two weeks. It started off buggy and then it just got worse... a lot worse. Now, I cannot process any orders without manually inputting them to navigate my customers passed a forced shipping charge. I reached out to Zapiet customer service and also had Shopify reach out to them, which they did. Zapiet's customer service experience is HORRENDOUS. They have responded to me once over a course of two weeks and the response was generic - absolutely no help to my actual issue. Do NOT waste your time. It's a trap.