Zapiet – Abholung + Zustellung
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I use this app to allow for food delivery. It didn't work perfectly as we wanted when we installed the app but every time we have asked for help the Zapiet team was quickly able to help us. It's working as we want now and the team knows what they are doing!
Installed the app today with very minimal fuss - experienced a minor css issue due to our theme but Sam from the zapiet support team fixed it up for us in no time.
The app itself looks fantastic, blends in with the theme perfectly and is so easy to use - and I can't speak highly enough of the after support (thanks again Sam!)
5 stars, highly recommend.
I use this app to help a lot of local pick-ups and delivery businesses. I really
like how it does y, it would be nice if it did z better
Hi,
Thank you for leaving us a review! I'm glad you are liking the app so far. If you have any suggestions on what you think we can do better, we would love to hear them! Please get in touch with us on support@zapiet.com.
Best wishes,
Bogi
Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!
Hi Wazim,
Thank you for the awesome review!
I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one
Rest assured that if anything comes up, we'll be there for you
Steph
Amazing support team and the app functions beautifully - most likely need the carrier API service but well worth it. Thank you
The app has all the necessary functions it should have for store pickup & delivery service. However, the app has quite a bit of glitch depending on a customer's browser & the customer service team is very slow to fix the issue.
So far, so good! We're a florist and gift store, with a need for date and time selection for fresh flowers, yet at the same time we sell non floral goods country wide. Shopify can't support this, and with the help of the awesome Jelizaveta, she was able to quickly sort out the issues I was having (of my own making), and recommend some other things to sort out to make the customer experience seamless and have the store work perfectly. It finally feels like the store is properly working and nearly ready to launch. Thanks so much Jelizaveta!
Hi Hannah,
Thank you for your kind review!
It was my pleasure helping you to finalise your Zapiet - Pickup + Delivery setup to prepare your store for launch!
If there's anything else we can help you with, please let us know!
All the best,
Jelizaveta
The Zapiet app customer service and technical assistance is wonderful! Easy to use. Jessica helped me connect to Roadie and looking forward to a smooth experiece thanks for the service!
Hi Amy,
It was my pleasure helping you today with our Zapiet - Pickup + Delivery app and getting everything set up with your rates, locations, Roadie integration, etc.
If you have any other questions or need any further assistance, please do jump back on the live chat.
Also thank you for been our 1,000th 5* review on the Shopify App Store :D
Cheers,
Jessica
We are a catering company who use Zapiet for our customers to select their designated pickup time/date. We've absolutely loved the app and the responsiveness/attentiveness/professionalism of their staff!
Great app, but was not worth it for me.
Grest support as well!