Zapiet – Abholung + Zustellung
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This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.
Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.
Hi there,
Thank you for your review and kind words, it is very much appreciated!
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
An awesome real time support! It worth each penny they charge for the services. They saved hours of my time.
Hi Alexey,
Thank you so much for taking the time to write such a wonderful review!
I'm glad that you are happy with not only our Zapiet - Pickup + Delivery app, but our support team as well
If ever you need help or have any questions, we'll be there!
-Steph
Very helpful to install the app on my theme, I received all the help needed.
The app is neat and looks very professional on my store.
The configuration can be a bit tricky based on your needs and what add-ons you need for rates. But the support is incredible. Some of the best product support I have received.
Hi Nancy,
Thanks so much for the awesome review!
It was my pleasure assisting you yesterday. I'm really glad our app does everything you need it to do and that you continue to use it.
I'm here, should you ever need anything else.
Have a great day,
Chloé
This app makes our checkout process much more personalized to our industry, and the support offered by Zapiet is second to none... thanks Sam and Andy!
Have been using the app for the last two weeks, and despite a bumpy start - hats off to the team at Zapiet for their hugely responsive customer service. Instant, patient and genuinely helpful replies as we wrap our heads around how to get set up. So far this app does everthing we need.
Sandy and Angelica were amazing. they were responsive and solved my issue within 24 hours. My customers are now happy and the order process is now running smoothly and efficiently.
we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!
Hi,
Thank you for sticking with us on this journey!
Best wishes,
Bogi
Incompatible with other apps, poor interface, bad service and support, expensive considering all the above
Hi there,
We are happy that you are continuing to use our app and that our support team has been in regular touch with you to fine tune the setup of Zapiet - Pickup + Delivery. They remain at your disposal even through the holiday season.
The original critical issue that was affecting your store was unrelated to our app, but our support staff took it upon themselves to wake up a couple members of our Development Team in Europe and have them investigate and get a fix in place so that your store could continue functioning, with your customers being able to place orders.
If you have any questions or need any further assistance, please do not hesitate to send us a message.
Thanks,
Sam