Zapiet – Abholung + Zustellung
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Stephanie did an excellent job helping to sort out some issues we were having with multiple locations. Great customer support and service.
Thanks for the lovely review!
It's always nice to see our merchants giving such wonderful feedback on not just our products but our teams as well
-Steph
Wow! I received the best support. They guided me through everything and took care of setting up most of the configurations. I really appreciate it. Thank you!
Hi Korey,
I truly appreciate your review!
It's been a pleasure to assist you, and I'm thrilled to hear that I've been able to provide you with the support you needed with Zapiet - Pickup + Delivery.
If there's anything else you require, please don't hesitate to reach out to us.
Warm regards,
Pavlo
What an amazing customer support! Whille setting it up, I felt like I have my own development team sitting next to me.
Hello Burak,
Thank you for these lovely words ! It was a pleasure to help you configure our apps ( Zapiet - Pickup + Delivery and Zapiet - Rates by Distance ) to match your needs. I'll be there if you have any more questions.
Thank you,
Sandy
very comprehensive pickup and delivery options. super helpful staff -- Jessica has been fantastic in solving my problems.
Hi Ivy,
Thank you very much for your kind words & review.
It was my pleasure helping you today with our Store Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Cheers,
Jessica
Super useful for navigating customers so they know when their delivery is due and what day. I had some issues but lisa was so helpful, the online chat is really good
Hi there,
Thank you for the lovely words. It was an absolute pleasure to meet you in the live chat. Should you have any further questions, we would be more than happy to hear from you!
Best regards,
Lisa
DO NOT install, if you feel for any reason, it may not be the delivery app for you. You are UNABLE to completely remove ALL the code it installs in 'Cart'... We had to install brand new theme; as it totally disabled our Cart to Checkout process. BEWARE !!!
Hey guys,
Thank you for your feedback. I am sorry to hear that you had difficulties uninstalling our app.
Removing our app from your theme is super easy! In-fact only a single line needs to be removed from your theme.liquid file.
We have a step by step guide and video on our help center that explains how to remove our apps code from your theme. We also email this guide to you automatically when you remove our app from your store: https://zapiet.freshdesk.com/en/support/solutions/articles/60000606810-how-to-uninstall-store-pickup-delivery-by-zapiet.
In addition we provide 24/7 live chat and phone support, so in the event of an urgent issue such as this, please do not hesitate to get in touch with us so a member of our team can assist you.
I have already replied to your support ticket and I am eagerly awaiting your reply . I am certain you will love our app once I have correct configured everything for you :)
Speak soon!
Ronan
Cette application est vraiment géniale et répond parfaitement à mes besoins. Ça vaut bien plus le coup, plutôt que d'upgrade son abonnement Shopify. en plus le SAV est hyper réactif, mention spéciale à Jessica qui m'a dépannée super rapidement ! Je recommande vivement :-)
Merci pour vos aimables paroles et une merveilleuse revue.
Si vous avez d'autres questions, n'hésitez pas à nous envoyer un message.
Bien à vous,
Jessica
Installed (using automatic option) and not showing on the store. Any idea why? I've noted 3 stars cause I've seen it's working in other stores. Would definitely update the review once I make it work on mine. Probably Im missing out on something
The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!
Hi Brooke,
Thank you for taking the time to leave a review and for your kind words!
I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app.
Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated!
Warm regards,
Jessica
Support is very speedy! Thanks to Jeanette for helping with our Cart issue.
I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day!
Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨
Have a wonderful day!
Jeanette