Zapiet – Abholung + Zustellung
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I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.
It's a rare thing.
Hello Paul,
Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.
We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!
Best!
Diego
I had some issues with the store pick up setting. However, Diego was a great help and helped to solve this problem.
Hello Lara,
Thanks for leaving us this amazing review!
It was my pleasure to assist you with our Zapiet - Pickup + Delivery app if you ever have any other questions or require assistance do not hesitate to reach out back to us!
Best!
Diego
Excellent app and especially excellent customer service! Thank you Jessica!
Thank you for taking the time to leave a review, it's much appreciated!
It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.
Hi,
It was a pleasure to help you sort out the correct settings for your requirements.
It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.
If you ever need anything else you know where we are!
Kind regards
Jayne
Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.
Would definitely recommend to anyone!
Thank you so much for your glowing review! Your recommendation means a lot to us!
We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved.
If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help!
- Klaudia
Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.
Thank you very much Jeff for taking the time to leave a review!
Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!
Thank you John for the lovely review, it's very much appreciated!
I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.
If you have any questions or need any assistance, please do not hesitate to reach out.
Warm regards,
Jessica
The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more
Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!
Thank you Peter for taking the time to leave a review
It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.
Thank for having such a great team and (I assume) culture.
Hi Anthony,
Thank you so much for your incredibly kind words
It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.
If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica