Zapiet – Abholung + Zustellung
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The support was good, and although they do not support Japanese, they were kind enough to help us. Thank you very much.
Hi 株式会社いえい,
Thank you so much for taking the time to leave a review—we truly appreciate it!
It was a pleasure to assist you with our Zapiet - Pickup + Delivery app, updating you to the latest version and rates to ensure everything runs smoothly. We're also glad our team could assist with your translations, and we appreciate your understanding regarding our current language support.
Hopefully, in the future, we’ll be able to support the Japanese language as well!
Please don’t hesitate to reach out if you need any assistance; we’ll be happy to help!
Thank you again for your kind words!
Awesome support and a very useful service.
Thank you for your lovely review! It was a pleasure assisting you with your shop.
Should you need anything down the road do not hesitate to reach back! We are always happy to help!
Thank you,
María
Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!
Thank you Peter for taking the time to leave a review
It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
We've been using Zapiet for our complex delivery needs and are thoroughly content. It's significantly streamlined our operations, adapting seamlessly to various requirements with remarkable flexibility and efficiency.
What sets Zapiet apart, beyond its technical prowess, is the exceptional support team. Responsive, helpful, and genuinely committed.
In a nutshell, Zapiet has not just met but exceeded our expectations, proving to be an invaluable asset for enhancing our delivery services and customer satisfaction. Highly recommended for any business looking for a reliable and adaptable delivery solution.
Hi Fikry!
Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're absolutely thrilled to hear that our platform has made such a positive impact on your delivery operations.
At Zapiet, we strive to provide unparalleled support to ensure our customers' success. It's fantastic to hear that our support team has been able to meet your needs promptly and effectively.
Your recommendation means the world to us. If you ever need anything, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you again for choosing Zapiet!
Warm regards,
Kitty
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.
Thank for having such a great team and (I assume) culture.
Hi Anthony,
Thank you so much for your incredibly kind words
It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.
If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica
Stephane was very patient and helpful towards giving me solutions to my requests. Gracias!
Hi,
Thank you very much for your great review!
It was a pleasure assisting with the widget configuration. If anything arises, we're more than happy to help
-Steph
Anggy From Zapiet support was great! Took Their time and found work a rounds for my complex issue and was very knowledgeable and patient with questions. Would definitely recommend!
Reply updated 10 Sep 2024:
Hi Alan!
Thank you so so much for sending in a review. 🥰 It was the highlight of my day talking to you and getting your delivery up and running! We'll always be here to help, so never hesitate to reach out if you need anything.
Have a wonderful day! 🌞
Anggy
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We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨
Best,
Jeanette
Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!
Hi there,
Thank you for taking the time to leave a review
It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations
Hi Sarah,
Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team!
And we'll be there if you need it
Steph
great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.
My Jee Huey Lim,
Thank you for taking the time to write such a lovely review
I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.
And of course, the extra styling for our widget was my pleasure!
-Steph