Zapiet – Abholung + Zustellung
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We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box.
We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!
Hi Nick,
I wanted to thank you for leaving such a great review.
It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery.
If you have any more questions or concerns, please don't hesitate to contact us!
Best wishes,
Diego
When I needed help with trouble shooting they were very helpful in providing help. This is a great app. Highly recommend
Hi Matt,
Thank you very much for the kind words and awesome review :)
We're always happy to offer the best help we can for our merchants and will be there for you should you need us in the future as well!
Stephane
We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!
Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.
And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.
Hey Christopher,
Thank you for your kind review, it made my day!
All the best,
Jelizaveta
Fantastic app and amazing support. Helped me sort out a complex issue in a matter of minutes. My client is ecstatic!
Hi there,
It was so awesome chatting with you and I'm really happy that I was able to help you and your client!
Cheers,
Jessica
Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.
I had some troubles with the app after an updated rolled out. After a few emails, I decided to turn to Facebook for support. Support was quick and helpful. I would highly recommend the app as it simply works. Documentation is fantastic in their support forms as well.
The support at Zapiet is phenomenal! They are responsive, quick to help. The app serves my business great for allowing pickup or delivery to my customers.
Hi there,
Thank you so much for the lovely review 🙏
I'm glad we were able to assist you!
Should you need anything else, you know where to find us 😊
Cheers,
Klaudia
They are always the best in supporting, good app I have recommended. Thank you team for all your nice works
Thank you for the kind words and a great review.
It was a pleasure working with you on your store. We wish you all the best in the New Year.
As always, we're here should you ever need assistance.
Best,
Veno
We've used this app since day one for our pickups and delivery options. Now with the COVID-19 restrictions, we have had a relatively seamless transition into the world of contact-less commerce. Great support. Great app.