Zapiet – Abholung + Zustellung
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customer service is very helpful and prompt!
Hi Tara,
Thanks for taking the time to leaving this wonderful review!
It was a pleasure working with you today with our apps and I'm happy we were able to answer your questions quickly and effectively.
If you ever have any questions in future, don't hesitate to reach out!
Stephane
Super friendly, patience and helpful support.
Jessica & Betty went above and beyond to help with an issue we had on the website! Thank you again for the help
Hi Michael!
Thank you so much for your wonderful review! It was truly my pleasure to help you resolve the fulfillment issue with the Zapiet - Pickup + Delivery app. If you ever need a hand again, please don’t hesitate to reach out anytime. We are always here to help!
Best regards
Betty
Very helpful at explaining and updating specific things to work well with Shopify.
Hi Cassidy,
Thank you so much for your 5‑star review! We’re delighted to hear that shipping confirmation mail is now working as expected. Your feedback means a lot to us and motivates our team to keep delivering clear guidance and effective solutions. We truly appreciate your trust and look forward to supporting you again whenever needed.
Warm regards,
Salaj
Getting customer support from Betty was great! She sat with me to go over my complex shipping configurations and guided me through the process. The Pickup + Delivery app plus the Rates by Distance together has leveled up my storefront shipping. Great apps and support!
Hi Jovana!
Thanks so much for the lovely feedback! I’m happy I could help resolve things for you. Don’t hesitate to reach out if you need anything else.
Best regards
Betty
Betty is extremely helpful, she is willing to list and help me to tackle the operation issue as fast as she can. Furthermore, she helped me to investigate the checkout process to understand the operation is smooth and the setup is accurate
Hi Louis!
Thank you so much for your wonderful review. It was truly a pleasure assisting you with the app today. If you ever need any help, please don’t hesitate to reach out to us anytime. We’re always here for you!
Best regards
Betty
I’d like to thank Srivastav and Pavlo for their help with the Zapiet app.
They were extremely responsive, professional, and efficient. They quickly understood my needs and resolved the issue without any complications.
Excellent customer service highly recommended!
Hi Isabelle,
Thank you for your wonderful review! Srivastav and I are delighted to hear you enjoyed our efficient, professional support.
We loved helping you optimize your pickup and delivery settings to ensure accurate delivery pricing and a smooth checkout process for your customers.
We are always here if you need further assistance with our apps!
Warm regards,
Pavlo
Rutvik provided invaluable support in troubleshooting and fixing a critical shipping rate issue during the launch of our latest market.
Hello Leilan,
Thanks so much for the feedback, really means a lot! Glad I could help fix the shipping rate issue. If you ever need anything, just drop us a message, and we’ll be happy to help.
Regards,
Rutvik
Zapiet works great for our Shopify Store. They also helped solve a problem very quickly. Recommended!
Hi Cam,
Thank you very much for your 5-star review!
I truly appreciate your patience while we investigated the pickup and delivery rate issue. After reviewing the setup, we identified that the location was missing an internal country code, which was causing the pickup rate error at checkout.
We were able to correct this, and I’m glad we could verify that the checkout process is now working seamlessly.
Thank you again for your time and your kind feedback. It is greatly appreciated! 😊
Warm Regards,
Salaj
This app works very well and makes it easy to manage local delivery and pickup options. The setup is smooth, and the features are flexible and reliable.
What really stands out is the support — especially Srivastav, who was extremely helpful, responsive, and professional throughout the process.
Highly recommended for any store that needs a solid solution for local delivery and pickup management.
Thank you so much for the wonderful 5-star review!
I truly appreciate your kind words and I’m really glad to hear that Pickup + Delivery is working smoothly for your store. It’s great to know the setup, flexibility, and reliability of the app are helping you manage your local delivery and pickup needs with confidence.
Your words about the support mean a lot to me personally. It was a pleasure assisting you throughout the process, and I’m always here if you need any help in the future.
Srivastav
SALAJ has been very patient and helpful in addressing my enquiries, always responding swiftly and clearly. His support has made a real difference, and I truly appreciate his professionalism. He definitely deserves a raise!
Hello Khoon,
Thank you very much for your 5-star review!
I truly appreciate your patience while we worked through the checkout and delivery configuration issues. I’m glad we were able to resolve the conflict caused by Shopify’s native local delivery and pickup settings, which were blocking checkout. After adjusting the settings, disabling the conflicting options, and updating the delivery and pickup rates as requested, we were able to ensure that checkout and the shipping rates display correctly.
Thank you so much for your thoughtful feedback! I’m glad to hear that my patience and clear, swift responses have helped address your enquiries. It means a lot to know that my support has made a real difference. Knowing that my efforts made a positive difference is very rewarding, and I’m grateful for your recognition.
Thanks, Salaj