Zapiet – Abholung + Zustellung
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We implemented this app to help control lead / preparation times for some of our products that require advance ordering. We also use it for scheduling our curbside pickup. We had a need for some support to get functionality perfected, and was really impressed both with the support and resulting functionality. Highly recommend if you are looking for curbside pickup &/or delivery scheduling, especially if you have a need to use differing lead times per product. Update: July 2021 - Their customer support is nothing short of amazing; we ran into some unique issues and they resolved them promptly!
The app is easy to use and navigate, and the team is very responsive and helpful! It's exactly what we needed for customers to select pickup dates/times for products ordered from our restaurant.
Really great technical support! Thank you to Sandy for helping us fix our issues, and quickly. Definitely worth the use alone.
Hello Ben,
I sincerely appreciate you taking the time to write us a review! I am happy to have helped you update to the latest version of our Zapiet - Pickup + Delivery app. Now, you can fully utilize its potential. Thank you for choosing our app!
All the best,
Sandy
It have been a very friendly experience for our customers. We would also like to thank Andy and Stephane for the super fast response and support.
We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks
Excellent and fast help, Integration is simple, clear and easy. We have just started using Zapiet and so far we are very happy with this app.
Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.
Hi there,
Thank you so much for your kind words and great review!
The team is always happy to help in anyway we can and if you have any other questions, please do let us know.
Best wishes,
Jessica
I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.
Hi Celia,
Thank you very much for the great review!
I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)
If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!
- Steph
This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!
Hi there,
Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.
We are always here if you need anything. Wishing you a fantastic year to come!
All the best,
Kitty
This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.