Zapiet – Abholung + Zustellung
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Clemency went on and beyond helping us setup the app to workaround some basic issues with Shopify POS (two locations result in double shipping costs and no pickup availability when ordering items from both locations). Please note; this works for domestic orders only. Also helped me as the developer of the store to make sure everything worked and looked good during a team-call. Couldn't be more happy! Thank you so much for your time and clear guidence. Perfect and quick support!
Hi Kelly,
Thank you so much for your kind words, it's been so lovely working with you!
We really appreciate your review for our Store Pickup + Delivery app, and are always here for any questions you may have :)
Hope you have a wonderful day,
Clemency :)
Customer Service was quick to help me out when I couldn't figure out how to set up the app completely.
Hi Saphira,
You're very welcome and thank you for your kind review.
If you need any further help with our Store Pickup + Delivery app, please do let us know.
Thanks,
Jessica
I want to thank Klaudia for the great support. Our ecommerce store is finally working perfectly. Recommended!
Hi there,
Thank you for the 5 star review! I'm glad to hear that your eCommerce store is now working perfectly!
It was great chatting with you as I got to understand more about your store pickup and delivery requirements.
Cheers,
Klaudia
Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.
Hi there,
Thank you for the amazing review! We're always happy to have things work out for our merchants.
Should you need anything else, please feel free to jump back on chat.
Cheers,
Klaudia
Great Customer Service!!!
Kitty and Jeanette have been instrumental in helping me 1st improve Zapiet set-up and 2nd fix a situation where I messed-up my shipping settings.
They really went the extra mile to find a solution to my challenge.
Reply updated 10 Sep 2024:
Hi,
Thank you so much for your wonderful review! Going the extra mile for our customers is what we strive for, and we’re glad to hear it made a difference for you. If you need any further assistance, please don’t hesitate to reach out!
-Kitty and Jeanette
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Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.
If you have any other questions, please don't hesitate to reach out!
All the best,
Steph
Amazing customer service. I can't ask for anything better than this
Hi Keegan,
Thank you for leaving your view, it's very much appreciated
It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.
If you have any questions or need any further assistance, please do not hesitate to send a message.
Kind regards,
Jessica
Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.
Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.
I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.
Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.
Hi Nicholas,
Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.
We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.
Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!
Warm regards,
Ismail Raji
Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!
Hey Mel,
I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.
If you ever need more help, don't hesitate to reach out to our team.
We're always here for you.
Best wishes!
Diego
We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.
Hi Phuntsok!
Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.
-Veno
Laura and Manuel were so helpful. They they were prompt in their responses and really helped me see what I needed to resolve my issues. Highly recommend.
Hello Matthew,
It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.
You should know that you are always welcome to reach us for any assistance you may need with our apps.
Warm regards,
Pavlo