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Amazing support team! The product can be hard to learn first along with understanding how they integrate with Shopify's default features, but with support it can all be done!
Hi there,
Thank you for your review and feedback! We know the app's features can seem daunting at first, so really glad we were able to support you through it!
Best wishes,
Bogi
The support team for this app are amazing! They have helped me numerous times and are very easy to get in touch with. The app itself is great and solves many of the issues that Shopify's native Pickup / Shipping / Delivery systems has. 10/10 would recommend.
Hello there,
Thanks so much for this lovely review, it's great to hear our app and our support team is able to help you with your store needs!
Wishing you well,
Maria
This app is brilliant, out of all the Store Pickup and Delivery apps out there this one is by far the most robust and flexible and the customer support is INCREDIBLE. Highly recommend.
Hi there!
We're so glad to hear that—thanks so much for the amazing review, we really appreciate it.
Should you need anything else, we're happy to help.
Have a lovely day,
Marija
Amazing app and amazing customer service! Sandy was able to help us installing and fixing a couple of things for us! She even helped us to match the app to our theme colors! I'm just starting using it but I'm loving it! Recommend 100%
We use this app for almost 3 years now, and we are very happy with all the possibilities the apps has. It works simple and saves us a lot of time in handling our orders.
Also the help we get when we have a question is great!
Hi there!
Thank you so much for your lovely review and kind words—we really appreciate it!
I'm really glad you are happy with our app and our support.
We're here should you need anything else.
Have a wonderful day!
Marija
The most useful app for our shop. Tons of useful features and their support is just one of the best in the industry. Rated 5 because we can't give higher rate
Thank you for taking the time to leave a review. It's great to hear a busy florist store such as yours find a lot of our features useful and that you appreciate our support.
Jayne
Really great service, addressed my concerns quickly & all in all a good investment & great help to our business :)
I'm giving this team, and their product, five stars for going above and beyond to support our migration to a new 2.0 theme. When a significant issue was threatening to derail our migration, the team worked over the weekend to respond and code a solution. Hard to know how you could ask for anything more from a customer service level. Their service level is the best in this class of apps by far, and the functionality is as well. Kudos to the entire team for providing service excellence.
Hi there,
We really appreciate you taking the time to leave this review! Thanks for supporting our app, it was our team's pleasure getting you set up & running.
Best wishes,
Bogi
The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.
And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!
I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.
Thank you Dylan for your review.
It was my pleasure helping you with our Store Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica