Zapiet – Abholung + Zustellung
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Great team to work with to get any problems solved instantly. Recommending this app to anyone who's looking to help ease a customer user experience when it comes to placing an order time and pickup.
We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!
Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.
And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.
Hey Christopher,
Thank you for your kind review, it made my day!
All the best,
Jelizaveta
Fantastic app and amazing support. Helped me sort out a complex issue in a matter of minutes. My client is ecstatic!
Hi there,
It was so awesome chatting with you and I'm really happy that I was able to help you and your client!
Cheers,
Jessica
I had some troubles with the app after an updated rolled out. After a few emails, I decided to turn to Facebook for support. Support was quick and helpful. I would highly recommend the app as it simply works. Documentation is fantastic in their support forms as well.
The support at Zapiet is phenomenal! They are responsive, quick to help. The app serves my business great for allowing pickup or delivery to my customers.
Hi there,
Thank you so much for the lovely review 🙏
I'm glad we were able to assist you!
Should you need anything else, you know where to find us 😊
Cheers,
Klaudia
They are always the best in supporting, good app I have recommended. Thank you team for all your nice works
Thank you for the kind words and a great review.
It was a pleasure working with you on your store. We wish you all the best in the New Year.
As always, we're here should you ever need assistance.
Best,
Veno
We've used this app since day one for our pickups and delivery options. Now with the COVID-19 restrictions, we have had a relatively seamless transition into the world of contact-less commerce. Great support. Great app.
I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.
This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.
An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.
Hi Chantelle & Michelle,
Thank you so much for your lovely review
It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app.
Please do not hesitate to reach back out if you have any other questions or need any further assistance.
Cheers,
Jessica