Rezensionen (1.758)
Anpassen
-
Nach Bewertung
Customer support is always great with Zapiet.
Pavlo in particular helped to resolve my issue.
Highly recommended.
Hi,
Thank you so much for your kind words! I'm really glad I could help. We're always here if you need anything else!
Warm regards,
Pavlo
I had some issues with my zip code rates for delivery and Angelo helped me out. He was so patient. The customer service is amazing.
Hey Denein,
Glad I could help get your rates set up in your store! Your positive feedback really fuels us to keep delivering the best support possible. We appreciate it!
Best,
Angelo
Great app, great fast and kind support. Works as expected and is worth the money!
The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.
Hi Stefan,
Thank you very much for taking the time to leave a review!
It was a pleasure chatting with you and helping you to get the correct date format added to confirmation emails in Shopify and within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Manuel was very fast and knowledgeable in helping me. very convenient for us and our business
Hi Isabelle,
Your kind review made my day! I'm so happy I was able to help quickly - getting your rates and widget set up so your customers can proceed with their purchases. (: Your menu looks delicious, by the way!
Let us know if you need anything else - always here for you. Have a great day!
Manuel
Angelo was the most professional and helpful person I have had the pleasure of speaking with in the entire shopify and shopify app community. I struggled with the pickeasy app for over 8 hours today and decided to switch to the zapiet apps, and Angelo was so thorough in helping me out, my shipping and delivery options are now exactly how I want them after being told I would not be able to make the integrations between apps work by shopify agents. 10 stars!!
Hi there,
Thank you so much for the kind words! I'm so happy to hear to have helped set up your delivery and shipping. We got your store up and running in no time, and our teamwork made it happen! If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Thank you again for that 10 star review! It was a pleasure speaking with you. Cheers!
Angelo
Support team is really involved to ensure everything works as needed. Quick and detailed suport.
Hi and thank you for the fantastic feedback and review
If anything else comes up, we'll be there to help!
-Steph
Responsive support. App works well. Easy to use for customers and staff.
Hi,
Thanks so much for your kind words! We're happy to hear that you're enjoying the app and that it's working smoothly on both ends. If you ever need anything, we’re here to help!
Warm regards,
Pavlo
Jessica really helped me understand and configure my Zapiet. Thanks
Hi Raphaël,
It was really nice chatting with you and helping to get you back up and running with our Zapiet - Pickup + Delivery app!
Thank you for taking the time to leave a review and please do not hesitate to reach back out if you have any questions or need any further assistance.
Warm regards,
Jessica
This app is perfect for helping my customers select their date/time for delivery or pickup.
Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time.
Thank you highly recommend this app.
Hi,
Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running.
Best wishes,
Bogi
The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).
Thank you so much for taking the time to leave such a lovely review!
It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica