Zapiet – Abholung + Zustellung
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Betty is extremely helpful, she is willing to list and help me to tackle the operation issue as fast as she can. Furthermore, she helped me to investigate the checkout process to understand the operation is smooth and the setup is accurate
Hi Louis!
Thank you so much for your wonderful review. It was truly a pleasure assisting you with the app today. If you ever need any help, please don’t hesitate to reach out to us anytime. We’re always here for you!
Best regards
Betty
Quite tricky to make advance configurations if you're not tech savvy, but with the great team support it becomes much more easier.
The basic configurations are pretty straightforward. And a beginning step by step procedure to get up and running is provided.
Works pretty well for now.
Hi Seyi,
Thank you for taking the time to share your feedback. I’m really glad to hear the setup guide helped you get up and running and that everything is working well for you so far.
We know that achieving specific configurations with a new tool can sometimes feel a bit tricky at first, but that’s exactly what our support team is here for. We’re always happy to help and guide you whenever you need it.
Thank you again for choosing Zapiet.
Best,
Genesis
I had a wonderful support experience with Genesis! She was incredibly helpful, patient, and professional throughout the whole process. She explained everything clearly and made sure my issue was fully resolved. It’s rare to come across someone who is both efficient and genuinely kind when assisting customers. Thank you, Genesis, for your excellent support and for making the experience so smooth and pleasant. Highly recommended!
Hi Annika,
Thank you so much for such a thoughtful and generous review. Your words truly made my day! It was an absolute pleasure assisting you, and I’m really happy to hear that the experience felt smooth and clear for you.
Knowing that the support felt both helpful and pleasant means a lot to me, as that’s always the goal when helping our merchants.
Wishing you all the best,
Genesis
Depuis des années nous utilisons ZAPIET, et jusqu'à maintenant nous n'avons jamais eu de soucis. Bien au contraire, le support client est toujours à l'écoute. Merci a vous :)
Bonjour Rizk,
Merci beaucoup pour votre message et pour votre confiance au fil des années. Cela nous fait vraiment plaisir de savoir que votre expérience avec Zapiet a été positive et que notre équipe de support a su vous accompagner lorsque vous en aviez besoin.
Votre retour compte beaucoup pour nous. Merci encore de faire partie de notre communauté!
Très belle journée,
Genesis
Rutvik provided invaluable support in troubleshooting and fixing a critical shipping rate issue during the launch of our latest market.
Hello Leilan,
Thanks so much for the feedback, really means a lot! Glad I could help fix the shipping rate issue. If you ever need anything, just drop us a message, and we’ll be happy to help.
Regards,
Rutvik
Srivastav bathini helped me fix some urgent issues and was wonderful at doing it so fast and replying my emails very quickly.
Thank you so much for the wonderful 5-star review!
I’m really glad I could help resolve the urgent issues quickly and support you through email with fast responses. It’s great to know Zapiet – Pickup + Delivery is now working smoothly again and continuing to support your store’s delivery and pickup needs reliably.
Your kind words truly mean a lot, and if you ever need any further assistance with your setup or store configuration, I’m always here and happy to help.
Srivastav
Klaudia from the support team was very helpful in resolving a technical issue for us.
Thank you so much for your kind words! 😊
I am thrilled I could resolve the issue and get everything working smoothly for you. We are always here to help make your pickup and delivery experience as seamless as possible.
Kindest regards,
Klaudia
Betty from Zapiet has been incredibly helpful throughout the process. She was quick to respond, knowledgeable, and made sure everything was resolved smoothly. I really appreciate her support and professionalism, she made the whole experience much easier.
Hi Abhishek,
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot.
I’m really glad I could help and that everything was resolved smoothly for you. If you ever need anything further with the Zapiet - Pickup + Delivery app, please don’t hesitate to reach out.
Best regards,
Betty
She understood my problem with Zapiet and fix it right away
Hi Rujira,
Thank you very much for taking the time to leave such a nice review, it's much appreciated!
It was really nice chatting and getting you all fixed up and generating the correct rate to checkout for your customer's.
If you have any questions or need any further assistance, please do not hesitate to reach out.
Warm regards,
Jessica
I've been using this app for years. It works great. The best part is the support that is available when I need it. The support team is phenomenal.
Thank you so much for the wonderful review!
It truly means a lot to hear that you’ve been using the app for years and that it continues to work well for your business. Your kind words about the support team are especially appreciated
We’re always here whenever you need us, and we’re grateful for your continued trust and support
Srivastav
