Zapiet ‑ Pickup + Delivery , 1.261 Rezensionen
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Had a fantastic experience working through some local delivery updates with Jessica - our delivery system for our small business is now organized and priced accurately thanks to her hard work and help! Very pleased with the service.
Hi,
Thank you so much for your kind words and review .
It was my pleasure helping you today with your local delivery set-up with our Zapiet - Pickup + Delivery app, including the integration of our Delivery Rates by Zip Code app so that you can offer your customer's the correct local delivery rate depending on their postal code.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Kind regards,
Jessica
Needed help getting the discount codes for pickup/delivery working. Clemency provided excellent customer service and was able to fix the issues we were having. Very happy with this app!
Hi there,
Thank you so much for your kind words! It was a pleasure working with you and getting the pickup and delivery discount codes working :)
If you have any other questions, please do not hesitate to reach out!
Hope you have a great day,
Clemency
Really great app for my business needs. I was stuck trying to correctly configure my shipping rates and needed to ask for assistance from the team. I was prepared to wait a long time for a response, but Claudia got back to me so quickly and resolved my issue straight away!
Really great customer service and support! Thank you!
Hey Hung,
Thanks for the amazing 5 star review!
It was a pleasure assisting you with your delivery and shipping rates.
We're here should you need anything else in the future!
Cheers,
Klaudia
Amazing support, had a complicated issue that took a lot of digging to resolve. At first I thought I'd have to work with the issue being present but Diego from Zapiet gave me an awesome service and found a solution. Exceeded my expectations. Would 100% recommend!
Hi,
I wanted to personally thank you for the amazing review!
I am happy to know I was able to assist you with our Zapiet - Pickup + Delivery app and getting to help your business.
If you folks have any questions along the way feel free to reach out back to us!
Cheers,
Diego
Super useful in getting our site set up efficiently. Great features. Sam has been super helpful in assisting with setup and explains so in depth that you understand. Great experience. Thank you.
Thank you very much for taking the time to write us a lovely review! We're always happy to help our merchants answer their questions or setup our app via our many support channels, such as screen-sharing.
-Steph
Support is best in class! Jessica and Kitty were amazing! Thank you both for making this so easy! The app is easy to manage (after getting some initial support due to my lack of knowledge). You can't go wrong with this if omni is where you are in your business!
Hi Jim,
Thank you so much for the lovely review! It was a pleasure working with you to get Zapiet- Pickup + Delivery ready to go on your store ~ you know where we are if you need any further assistance ✨
All the best,
Kitty & Jessica
I just received help from Jessica on the live chat.. She was amazing, professional, fast, service minded, patient .
I almost didn't start the chat, because usually the "help" you get is just automated generic answers that serve as fuel for the frustration..
Couldn't be more happy with the experience. Top of the shelf customer service
Hi Jason,
Thank you so much for your very kind words and amazing review!
It was my pleasure helping you this evening with the preparation times & cut-off time for your pickup orders.
If you have any other questions or assistance, please do not hesitate to get in touch.
All the best,
Jessica
After hours and hours of trying to figure out what was wrong with the widget. I started to realize that there was nothing wrong with the widget but my theme. Krystabel did so awesome in figuring out what was wrong. Definitely would have saved me so much time had I asked in the beginning. Great and lightening fast customer service! A+++
Hi Crystal,
Thanks for such an A+++ review!
It was a pleasure helping you out with our Zapiet - Pickup + Delivery widget and glad I was able to save you some time.
We try our best to serve you at lightning speed!
All the best,
Krystabel
Stephane, by far, has been the most helpful person in this whole experience of creating my Shopify site. I'm pretty savvy with shop design but the functionality is another animal. He went above and beyond with help solving my issues.
Hi Anglea,
Thank you so much for taking the time to write such a wonderful review!
It was a pleasure helping you setup our Store Pickup + Delivery app and should anything else come up, we'll be there for you.
Thanks,
Stephane
I am absolutely happy to write this review for the incomparable Zapiet team, whose quality of service stands unrivaled in the Shopify app space. It has been a distinct pleasure collaborating with them. Jessica, a true virtuoso in her field, is nothing short of legendary in her commitment to our success. Meanwhile, Andy, the Founder, impresses not only as an extraordinary entrepreneur but also as a visionary who has created precisely the tool we urgently needed for our specific business needs - marketing our delicious cookies and temperature-sensitive goods across the nation. I can't recommend them highly enough!
Thank you so very much for your extremely kind words and wonderful review
It was an absolute pleasure helping you come up with a solution for your local delivery & shipping needs with our conditional activation feature in our Zapiet - Pickup + Delivery app.
We feel extremely proud of working with a Founder that’s extremely passionate about creating solutions, he was over the moon with your comments, means a lot for all of us at Zapiet.
Please do not hesitate to reach back out if you have any other questions or need any further assistance.
All the best,
Jessica