Zapiet ‑ Pickup + Delivery , 1.423 Rezensionen
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I liked that the rep has access to my store and can show me exactly where I went wrong. The screenshots are helpful.
Hi there!
It was an absolute pleasure chatting with you and lending a hand with the resolving the issue with Zapiet - Pickup + Delivery app for your store.
If there's anything else you need help with or have any other questions, please don't hesitate to reach out.
We're always happy to assist in any way we can!
Warm regards
Betty
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.
Thank for having such a great team and (I assume) culture.
Hi Anthony,
Thank you so much for your incredibly kind words
It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.
If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica
Great support. Great app. Jessica's work is spot on. She is doing her job very quick and has good answers for everything. Definitely recommend this app. Keep it going guys
Hi Marius,
Thank you so very much for your lovely review!
It was such a pleasure chatting with you and helping set up our Zapiet - Pickup + Delivery for you and your wife.
If you have any questions or need any further assistance, please do not hesitate to send a message.
Warm regards,
Jessica
The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.
Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!
- Herman
Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!
Hi Therese,
I am delighted to see your review!
It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!
Warm regards,
Pavlo
I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option.
Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had done wrong and now my store looks absolutely perfect!
Thank you so much Jessica for all your help!
Hi Fernando,
Thank you for taking the time to leave such a lovely review and for choosing our Zapiet - Pickup + Delivery app!
It was my pleasure assisting you with the email notification issue and other setups to ensure your store looks the way you want it to look. Your trust means a lot to us, and we look forward to continuing to support your business.
Warm regards,
Jessica
Amazing app and support! We had a variety of questions and were helped every step of the way to get setup for our bakery business. Can't recommend them enough!
Hi Phoebe,
Thank you for your kind words!
It was my pleasure assisting you on our live chat the other day with our Zapiet - Pickup + Delivery app, particularly regarding the setup of your postal codes for local delivery validation.
If you have any other questions or need further assistance, please don't hesitate to send us a message.
Warm regards,
Jessica
Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!
Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app.
If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!
Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!
The app is fairly easy to use and the support team is very helpful!
Hi Brian,
Thank you very much for taking the time to leave such a nice review!
I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica