Zapiet – Abholung + Zustellung
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This app is great for customers to choose if they want to go to our store and pick up their order or have it shipped. The back office is easy to use and navigate. Customer service has always been quick and helpful, thankfully!
Works great! We have 3 stores and this app solves the issue of customers unwittingly choosing the in-store pickup option by default. Andrew is amazingly responsive. Thank you!!!
I have been using the app for many years and always like it. It just works. The support is also efficient, they quickly fix problems themselves or show me how to when needed. Special shoot-out to Stephane! ;)
Hi Jeraldine
And thank you very much for your wonderful review!
It was my pleasure helping you with our Zapiet - Pickup + Delivery app.
If you have any other questions or need any assistance, please do not hesitate to reach out.
Steph
The app works very well and if you have any problem, the assistance team will be there to help you until everything works perfectly. Thank you Sandy for your efficiency! Big thank you for the amazing work of Jeanette !
Hello Naomie,
Thank you for this lovely review ! It has been a pleasure to help you and discuss in our native language
N'hésite pas à nous écrire à nouveau, si tu as d'autres questions.
Sandy
Coming to the end of our free trial is was an easy decision to keep this app on permanently. The features handled many of our shipping issues with the added benefit of adding pickup options. The customer support team has been very quick with responses and straightforward about the abilities of the program. They even went so far as to add custom features required for a few of our products. 5 star recomendation all the way.
Dear Pickup + Delivery Team, thank you for your great support! My problems were solved quick. Best regards, Andreas
Stepane the rep was quick to answer my questions and make my day! GREAT customer service! Thank you!
I used this app to organize my store's checkout process. Since we are a flower shop that delivers locally and also ships nationwide and offers store pickup, the delivery options can get complicated alone, but especially because our products are normally for specific dates. This app works great once you get the hang of it, but the real 5 stars lies in the team that has responded to my (many many) questions and doubts in an extremely kind, efficient and helpful way. Thank you again for your help!
Of course in Covid-19 madness I needed this app to being delivering and offering click & collect. The widget wasn't immediately showing up after installation, and im no coder, so was frustrated trying to fix. One email to support and they had fixed the error had it up-and-running overnight. Communication was quick and friendly. Highly recommend this app for both use and customer service!
I use the store pickup & delivery app on two separate websites. Great little addition and the support is fantastic. Always quick to resolve any issues.
Hi folks,
Thanks for the review, we really appreciate it!
If there is anything else we can help you with just let us know :)
Have a great weekend!
- Ronan