Zapiet ‑ Pickup + Delivery , 1.429 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
11. Februar 2024

Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!

Le Rosey
Kanada
24 tage mit der App
Zapiet hat geantwortet 14. Februar 2024

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app.

If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

1. Mai 2024

Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!

Southern Ridge Farm
Vereinigte Staaten
Etwa 22 stunden mit der App
Zapiet hat geantwortet 5. Mai 2024

Hi!

Thanks a lot for your kind words! We're thrilled to hear that the time spent with our team and our app has been positive.

Your feedback motivates us to keep improving and adding new features to enhance your experience. If you ever have suggestions or questions, feel free to reach out!

Best regards,
-Steph

4. April 2024

The app is fairly easy to use and the support team is very helpful!

Heirloom LA
Vereinigte Staaten
Fast 5 jahre mit der App
Zapiet hat geantwortet 5. April 2024

Hi Brian,

Thank you very much for taking the time to leave such a nice review!

I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

5. Mai 2024

We haven't gotten our site up fully yet, however the Zapiet customer service is the BEST! They have gotten us all set up for local delivery and pickup! By far the best customer service for a Shopify app that I have had.

Bryant's Boxed Lunches
Vereinigte Staaten
5 tage mit der App
Zapiet hat geantwortet 9. Mai 2024

Wow, thank you for your amazing review! We're absolutely delighted to hear about your positive experience with all of us. We're thrilled that we could assist you in getting set up for local delivery and pickup with Zapiet - Pickup + Delivery app, even before your site is fully up and running. We're here to support you every step of the way as you continue building your site. Feel free to reach out if you need anything else.

Here's to a successful launch of your Shopify store!

Warm regards
Betty

Bearbeitet am 30. April 2024

Found a few issues with the app but Herman the support agent was super good

Getfish Australia
Australien
10 monate mit der App
Zapiet hat geantwortet 28. April 2024

Hi Boris,

Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.

We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.

Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.

Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.

Warm regards,
Ismail

29. Februar 2024

Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!

Bronx Wholesale Center Group- Restaurant & Supermarket Equipment
Vereinigte Staaten
Etwa 2 monate mit der App
Zapiet hat geantwortet 6. März 2024

Hi Wazim,

Thank you for the awesome review!

I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one

Rest assured that if anything comes up, we'll be there for you

Steph

25. Januar 2024

I must say the help these guys give you is truly amazing, just that alone is worth having this app. the app it self works fantastic especially if you have a few locations and some locations that offer delivery.

fantastic app and fantastic service.

Sushi and Salad
Vereinigtes Königreich
Etwa 2 monate mit der App
Zapiet hat geantwortet 29. Januar 2024

Thank you very much, Paul, for taking the time to write a review and for your kind words.

It has been a pleasure chatting with you and assisting you with various aspects of our Zapiet - Pickup + Delivery app, including rates and express checkout methods, among others.

Should you have any further questions down the road, please do not hesitate to send us a message.

Cheers,

Jessica

25. Januar 2024

Jayne was very helpful and showed me how to fix a problem, great support!

KIPFERL
Vereinigtes Königreich
Fast 3 jahre mit der App
Zapiet hat geantwortet 31. Januar 2024

Hi Hubert,

Thank you for your kind review for Zapiet Pickup + Delivery.

So glad we could fix your issue quickly. You know where we are if you need us in the future!

Jayne

12. Februar 2024

So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!

Soffritto
Kanada
Etwa ein monat mit der App
Zapiet hat geantwortet 16. Februar 2024

Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨

-J Barjum

8. März 2024

simple to use and very helpfull support

Flowers Made Easy
Irland
Etwa 3 jahre mit der App
Zapiet hat geantwortet 11. März 2024

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty