Zapiet ‑ Pickup + Delivery , 1.424 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
Bearbeitet am 16. April 2018

We've been using the Store Pickup + Delivery app for over 18 months and it has been crucial to our online sales, without it we would not be able to sell our products online! We originally started with one store and it has allowed us to expand our store to three different countries. Andy has been a tremendous help and we could not find any app that could come close to the versatility offered by Zapiet. Great app, great service and support!

Old review:

I was originally having some issues and trying to figure out where I had made an error and finally resorted to emailing support. And I really wish I had just emailed them earlier! My issue was sorted out in one hour! Support had found where I had entered the incorrect code and promptly fixed it for me. Absolutely thrilled with the level of support!

Crown Lift Trucks
Australien
Mehr als ein jahr mit der App
25. September 2020

It was quite confusing with the various features that this application offers, but after the 1 hour consultation session, it helped me to clear up the problems I faced, and helped me to understand on how to use the application better. Bogi, my professional consultant assigned to me, was very friendly and helpful, and gave advice and alternatives to problems that Zapiet couldn't implement. Overall, I would recommend this application to anyone who wants a more streamlined approach with rich features!

The Florte
Singapur
Mehr als ein jahr mit der App
Zapiet hat geantwortet 25. September 2020

Hey Ashton,

It was my pleasure to guide you through the setup of Store Pickup + Delivery, glad I was able to clear up your problems and answer your questions!

Bogi

Bearbeitet am 7. Juni 2022

Amazing app, and amazing team ! Customer support is incredible! They were able to help me implement custom condition in less than 24h. The condition I was looking for was not readily available through the app, therefore they had to created one for me.
To be precise, we were able to create a condition where: x item can't be sold if y item is not in the cart. So thankful for their help ! Update: June 7 2022,
Had another issue, and it was solved within the hour ! Honestly, the best customer service out there!

Sandwicherie Sue
Kanada
Mehr als ein jahr mit der App
Zapiet hat geantwortet 18. März 2022

Hi there,

Thank you for the amazing review!

I'm glad we were able to assist you with the custom condition.

Should you need anything else, please do not hesitate to reach out 😊

Kindest regards,
Klaudia

15. Februar 2022

Best app for delivery, pick-up and shipping. Very rich in features including multi-location snd inventory sync. Great prompt live support.

ElephantPlate
Vereinigte Staaten
Mehr als ein jahr mit der App
Zapiet hat geantwortet 7. März 2022

Hi there,

Thank you for your kind review,

Glad to hear you like our app's features & our level of support!

Best wishes,

Bogi

20. Oktober 2015

This has been essential to our Brick-and-Morter Appliance Store. We needed a very simple way to have the customer choose In-Store pickup. Before this app, we had to ask the customer to enter our store's Zip so the sales tax would calculate correctly. As you might expect, the customer never did. When a customer chooses In-Store at the cart now, this app prefills your store's address and hides it, so they are only entering e-mail and phone number information. The app developer, Andrew, has been very responsive and helpful also with a few caveats related to our theme. This was a life-saver!

Mazer 3
Vereinigte Staaten
Mehr als ein jahr mit der App
20. März 2020

Simple to use, lot's of features for store pick up and delivery. Inventory sync with Shopify is a huge plus. I would recommend to give it a trial.

The Vapory
Kanada
Mehr als ein jahr mit der App
14. Januar 2022

We have been using this app for over two years, it has helped us with many complicated delivery situations, super nice system, great customer service! Highly recommended!

Al Premium Food Mart - McCowan
Kanada
Mehr als ein jahr mit der App
Zapiet hat geantwortet 7. Februar 2022

Hi there,

It was a pleasure assisting you today with your stores 🙏🏻 Please know that we are always happy to assist in any way we can and we appreciate your business!

Have a happy weekend,

Maria

3. August 2017

Really good and useful app. Amazing speed support, answer in 20 minutes and question solved. Thanks Andy and your team !

Ripayon
Frankreich
Mehr als ein jahr mit der App
20. Mai 2022

Kitty was extremely helpful on helping me with some errors on my website. Every-time I have an issue Zapiet always helps fix them smoothly.

YaYaYum Boards
Vereinigte Staaten
Mehr als ein jahr mit der App
Zapiet hat geantwortet 26. Mai 2022

Hi there,

Thank you for leaving us such a lovely review!

I am delighted to hear we have been able to support your store overtime.

You know where we are if you need anything else!

Best wishes,

Kitty

23. Februar 2022

We've been using this app for about half a year now. There are still some limitations to the app (as with all apps) but overall, it has been very useful for our business and it's great that the team behind the app is working hard to roll out updates — we really hope they can figure out a way to include the delivery/pickup date on the Shopify packing slips and also allow us to choose a longer pickup/delivery window (currently it only allows a slot frequency of up to every 60 minutes). A special thank you to Ismail Raji (Senior Merchant Support), who has been very helpful and fast in helping us sort out some issues.

CAI 蔡
Singapur
Mehr als ein jahr mit der App
Zapiet hat geantwortet 7. März 2022

Thank you so much for your kind words.

We really appreciate you taking the time out to share your experience with us — For the packing slip, once Shopify supports order attributes in its template, we'll add a ready to use code snippet to our help centre so you can simply copy it and paste it to include the app details.

We've taken note of the delivery window frequency request and, hopefully, we can drop you an update on it in the near future.

Thanks,
Ismail