Zapiet – Abholung + Zustellung
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Great App and support. We were able to change the text throughout the plugin to suit our copy tone of voice, customise email templates and the rest of the process was straight forward to setup. Andy was on hand to help with our themes Ajax cart implementation.
After having various issues with a different app providing a delivery/store pickup Shopify integration, I lucked up on finding Zapiet's app! It works very well for our store's needs. Although there was a lot of initial configuration to get the settings right, this developer provided wonderfully detailed instructions for every step of the process. I greatly appreciated this since I could never get the other app to work properly due to settings issues. I ran into only one performance problem with this app due to a misconfigured setting. When I reached out to customer service, Flora and also Jayne quickly looked into the issue and let me know what I needed to fix to resolve my problem. I cannot stress enough how great the customer service is and that means everything to a business like mine that thrives on the success of store pickup and delivery transactions. Thanks so much for your help Zapiet!
Hi James,
Thank you for the lovely review!
I'm happy we could help you out and that you are enjoying using our app.
Please know we are always here should you need anything else.
Have a great day!
Flora
This app is AMAZING, simple, yet rich in functionality. If you plan on offering, picking, delivery, and or shipping look no further. This app does it all and does it well. I am genuinely impressed with all that it does. Within 48 hours I had an on-demand delivery service connected and ready to deliver goods to all my customers. It was so easy.
The support is amazing too. I've asked plenty of good and dump questions and they respond back politely and promptly with concise and helpful answers.
Highly recommended. Install it already.
I am using this app to coordinate local deliveries, shipping and store pick up and make life easier. The app elegantly integrates with Shopify and offers tons of customization. The customer support has been incredible so far, fast and efficient.
Hey Dylan!
Thank you much for your kind words! It was lovely assisting you guys today 🙏🏻 please know that we are always happy to help!
Thank you,
María
This app works great for our printshop, giving customers the ability to pickup orders locally. Andy at Shopify Extras is one of the most helpful developers we have worked with. A+ service.
This is the really important app for us, especially now with COVID-19 lockdowns. In Germany we are allowed to have pickups, and this app makes it easier to handle. We do have also lots of products, what we don't ship at all, with Store Pickup we can still sell them online. We had installed additional language and checkout stopped working. In less than 24 hours it has been fixed and everything works smoothly again. It works with multiple language also. Thanks for fast and friendly support.
Hi there,
Glad to hear we could be of a little help during this tough time. It was our pleasure supporting you, thank you for the review!
Best wishes,
Bogi
I have been over the moon about this app. It works exactly as intended, and with continued upgrades and added features, it has only become more valuable to our business over time. Not only is the app itself great, their customer support is even better. They are quick, knowledgeable and go above-and-beyond. I love these guys!
Great support. Love the app.
Hi there,
Thank you for your review, it's very much appreciated
It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Hi,
Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!
Hi there,
Thanks for the kind words.
Glad to help you get your rates & region sorted out quickly.
If you need us again it's teamwork here at Zapiet - Pickup & Delivery we're always happy to help!
Jayne
Fantastic Support! Other app and software companies can learn a thing or two about customer service from Andy and his team. Our store has some specific requirements and conflicts but Andy jumps right in and knocks them all out. Great Job!
Update:
I have to give them another 5 STARS. We had issues today with that app that were not even caused by their app but by conflicts with another app and our our settings and Andrew replied to every email within minutes and kept hammering at the issue into he found out what it was. It's all about support for us and customer service and we are pleased in every way. THANK YOU!