Zapiet – Abholung + Zustellung
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This is the really important app for us, especially now with COVID-19 lockdowns. In Germany we are allowed to have pickups, and this app makes it easier to handle. We do have also lots of products, what we don't ship at all, with Store Pickup we can still sell them online. We had installed additional language and checkout stopped working. In less than 24 hours it has been fixed and everything works smoothly again. It works with multiple language also. Thanks for fast and friendly support.
Hi there,
Glad to hear we could be of a little help during this tough time. It was our pleasure supporting you, thank you for the review!
Best wishes,
Bogi
I have been over the moon about this app. It works exactly as intended, and with continued upgrades and added features, it has only become more valuable to our business over time. Not only is the app itself great, their customer support is even better. They are quick, knowledgeable and go above-and-beyond. I love these guys!
Hi,
Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!
Hi there,
Thanks for the kind words.
Glad to help you get your rates & region sorted out quickly.
If you need us again it's teamwork here at Zapiet - Pickup & Delivery we're always happy to help!
Jayne
Fantastic Support! Other app and software companies can learn a thing or two about customer service from Andy and his team. Our store has some specific requirements and conflicts but Andy jumps right in and knocks them all out. Great Job!
Update:
I have to give them another 5 STARS. We had issues today with that app that were not even caused by their app but by conflicts with another app and our our settings and Andrew replied to every email within minutes and kept hammering at the issue into he found out what it was. It's all about support for us and customer service and we are pleased in every way. THANK YOU!
Great support. Love the app.
Hi there,
Thank you for your review, it's very much appreciated
It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
The app is brilliant and we upon install encountered a few bugs. Andrew responded within minutes and resolved the issue. The communication was very professional and quick. If this app solves an issue for you, we can only recommend it!
The best app in the app store for pickup and delivery features. easy to understand and maintain. Thanks.
Hi there,
Thank you so much for your glowing review!
We're pleased to hear you find the app easy to use, we aim to make the app as user-friendly as we can whilst also offering plenty of features :)
Best wishes,
Bogi
First, this is a great app that works perfectly. We were looking for a solution to manage our in-store pickup process, and using this app turned out to be the right choice.
Second, the support team is awesome: requests are handled timely and beyond expectations.
The onboarding process was brilliant! And the support team is wonderful. Now we're waiting for the first orders to see how it works.
Hi there,
Thanks for your lovely review! It was our team's pleasure to get you onboarded to the app.
Best wishes,
Bogi
We use this app to schedule deliveries for our food cart. We find it easy to use and the support team is responsive and great to work with!
Hi Valerie,
Thank you for taking the time to write us a review, we're always ecstatic to hear from our merchants.
It's great to see that you are happy with our Store Pickup + Delivery app. Should you need any further assistance, we'll be there and happy to help!
Stephane