Zapiet – Abholung + Zustellung
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We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.
Hi Phuntsok!
Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.
-Veno
Honestly, this is one of the best apps on Shopify! It completes any feature that is missing from Shopify. We have a brick-and-mortar store and online store and offer local delivery, store pickup and carrier shipping and this app is able to handle it all! And Zapiet's customer support is amazing just like their product: quick and they make sure the issues are solved no matter how complex.
Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.
Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.
I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.
Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.
Hi Nicholas,
Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.
We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.
Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!
Warm regards,
Ismail Raji
Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!
Hey Mel,
I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.
If you ever need more help, don't hesitate to reach out to our team.
We're always here for you.
Best wishes!
Diego
Honestly such a fantastic app! I want to shoutout Bogi, who has been the most helpful person when it came to assisting me with the setup and I have absolutely no complaints with it. It’s a game changer.
Hi!
Great working with you and glad I could help to get things running on your store : )
Best wishes,
Bogi
My questions were answered and I left with the info I needed. Thank you for your support in this matter.
Hi there,
You're welcome! Thanks for taking the time to leave this review.
Best wishes,
Bogi
One of the most useful and amazing app out there! It's enabling our small business to have all the different ways of selling (via shipping, delivery and pickup), without any of the traditional headaches :) And I would like to applause their Support! top notch! always to efficient, nice and empathetic. I highly recommend Zapiet!
Hi Ingrid,
Our team is so happy to hear about the impact that our app has had on your business.
We are always happy to help. If you need anything, please do not hesitate to reach out!
Thank you for the amazing review,
Klaudia
Zapiet's Store Pickup + Delivery app has been crucial for our online business. On top of that, their support team has been nothing but helpful. They've gone above and beyond to make sure our site is working correctly in time for the holidays, even making time to schedule a phone call in spite of the 8 hour time difference. We can't say enough good things about this app and the team that makes it happen!
This app is the core of our business. Without the organization of pickup and delivery, we would have a very hard time. Although issues come up here and there, the support team always helps out in the end. They are busy with requests so it may take a while.
Great app to manage local deliveries. I did a feature suggestion and it got implemented within a week. Awesome service.
On behalf of our Zapiet team, thanks for leaving such an amazing review!
We are always on the lookout for new features for our Zapiet - Pickup + Delivery app and we're happy that we could implement them for you!
Please reach out to us if you need anything else!
Cheers,
Krystabel