Zapiet – Abholung + Zustellung

Had an issue and zapiet fixed it. Called me frantically to apologize. This means everything as a small business owner. If they can resolve small bugs they will have (5) stars.

We are currently testing the APP and we've had some hiccups but Zapiet support has been responsive and insightful.

The team at Zapiet has been very helpful during the set up of our integration. I highly recommend this product.

I've Altered my review from original. The app is designed to be very good. But it took a few weeks of back and forth with the support team to get it to work close to what it's like in the video. I'll go live this week, and in a few weeks I'll have a better idea how it went.

The app has worked very well for my startup so far. What was most impressive is the support from the customer services team who helped me create a very bespoke solution to the issue I was trying to solve. Bogi was absolutely amazing - first class! I'd like to see a few more of the upcoming features such as limiting pickup slots soon and to the basic customers not just the premium!

App worked great, but I find it's too expensive for us. We're an online shop that is just starting out. The company would get far more people installing their app if they figured out a scalable model that grows as your sales grow or a longer trial period.

As others said, support/any communication with this app is non-existant. 14/05/2020 -Edit: Support has been much more responsive and helpful once contact with the company was established- That would not be an issue if the knowledge-base covered all its issues and people could just do it themselves. The app has been successfully installed and is "working" indeed. That is the postcode widget works, ...

Great, quick service. Very detailed, solved it right away including custom code.

Excellent service à la clientèle! Très rapide et efficace pour régler les problèmes. Bonne accompagnement dans toutes les fonctionnalités possibles. Je recommande.

Best thing about this app is the support. These guys want you to be successfull and care about the customer. Pre sales, they listened to every question I had and walked me trough my product integration. Clean app. Easy to use. Gets the job done and was developed well.