Zapiet – Abholung + Zustellung
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I couldn’t recommend this app or the people who work on it enough. I had an issue trying to set up all products for local pickup. I spoke with Stephane who talked me through it step by step and within less than 10 minutes I knew how to do it!! So happy and impressed with the efficiency, friendliness and helpfulness of the team who work for this app. Thank you again Stephane!!
Hi and thank you so much for the kind words and awesome review!
It was a real pleasure working with you today setting up our Store Pickup + Delivery app to meet your needs. And if anything else comes up, we'll be there to help!
Stephane
Quick and Efficient Response. They will help you with any issue you find. Definitely recommend if you have multiple store locations.
Hi Joel,
It was my pleasure helping you today with our Store Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
Zapiet is working great for our store, we had some issues with the rates by distance, and also an issue with the checkout process, but gave Flora from customer service access as a collaborator and she fixed it in about 15 minutes. Outstanding customer support, so far we havent found a problem they couldnt/didnt fix.
Hi Jack,
Thank you for your lovely review.
I'm glad I could get you all set up with Store Pickup + Delivery and Delivery Rates by Distance over chat.
Have a lovely day!
Flora
The customer service rep who helped me fix my problem did an amazing job and I couldn’t be more happy about the help
Our business uses this app on a daily basis and we are over-impressed with not only its capability, but, it’s support when things don’t always work out.
Thank you for the kind review.
It's good to hear that our app is helpful on a daily basis.
If you need anything else the team are always here for support.
Jayne
Amazing! Solved all our logistics problems. Love the App and great customer support and service ! :)
Great app with lots of options & integrations and most importantly a top notch customer service! Their team addresses all the issues in a timely manner, help setup along the way. Strongly recommended!
Hi there,
Thanks so much for the lovely review—we really appreciate it.
It was my pleasure helping you set up and answering your questions.
We're here should you need anything else!
Have a great day,
Marija
Our store needed some custom work and it was no trouble at all for Andy and his team to do! After several back and forth emails, Andy had a new code and applied it to our store for us. Everything works just as we had hoped! We highly recommend this app if you need in store pick up for your site. 100 stars from us... five does not cut it. THANK YOU ANDY!!! Sally & Gary xx
I've contacted the Zapiet team multiple times for 2 of their apps and they were more than awesome for all the help that they gave me. If I could set a 6/5stars I would. Both of their apps that I've installed are awesome and they do exactly what I need. Postal codes validations and local delivery fees based by distance at the same time. Thanks for your help!
Hi there,
It was lovely chatting with you and helping you set up both of our apps—I'm glad they meet all of your needs.
Thank you so much for your 6 stars—we really appreciate it! 🤩
Let us know if there's anything else you need. We're happy to help. 😊
Have a lovely day,
Marija
We use this app to designate store pickups in our growing list of branches, and adding new stores is a breeze. We found an issue where our store hours on the app didn't reflect hour actual hours - I reached out to the support team and Stephane was able to provide a solution within minutes. Great product, amazing support!
Hi there,
Thank you so much for the review! Lovely to hear that you had a great experience with our support team, we pride ourselves on our support!
Best wishes,
Bogi