Zapiet – Abholung + Zustellung
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I've contacted the Zapiet team multiple times for 2 of their apps and they were more than awesome for all the help that they gave me. If I could set a 6/5stars I would. Both of their apps that I've installed are awesome and they do exactly what I need. Postal codes validations and local delivery fees based by distance at the same time. Thanks for your help!
Hi there,
It was lovely chatting with you and helping you set up both of our apps—I'm glad they meet all of your needs.
Thank you so much for your 6 stars—we really appreciate it! 🤩
Let us know if there's anything else you need. We're happy to help. 😊
Have a lovely day,
Marija
We use this app to designate store pickups in our growing list of branches, and adding new stores is a breeze. We found an issue where our store hours on the app didn't reflect hour actual hours - I reached out to the support team and Stephane was able to provide a solution within minutes. Great product, amazing support!
Hi there,
Thank you so much for the review! Lovely to hear that you had a great experience with our support team, we pride ourselves on our support!
Best wishes,
Bogi
Never had better support than these guys!
+++++++++ Wish i could add more stars.
We used this app to help clarify our in-store and shipping options. It has made our checkout much clearer and we are able to easily differentiate items we do not ship. The customer service staff goes above and beyond to help as you tailor this app to your store and coordinate it with Shopify (Thank you Jessica!). Thank you Zapiet!
Update - New year, same excellent service. Working in a small business, you wear many hats. Thankfully, programmer doesn't need to be one of them. The customer service is excellent. They will help you through the many details. Thanks once again Jessica!
Hi Jan,
It was an absolute pleasure helping you today
So glad that we were able to do the update and get all of the wording sorted on your cart and information page.
Any other questions or assistance, please do not hesitate to get in touch!
Thanks,
Jessica
Been using them for a few months and their customer service is top notched! They readily assist with theme migrations too. Thanks
We have a physical bricks and mortar shop and this app is great - looks good and works well. Huge thanks for oustanding help from Flora who tweaked everything after we'd updated our theme. She was speedy and brilliant and everything works like a charm!. Thank you!
Hi Jane,
Thank you for the lovely review!
I'm very happy I could help you out with getting our app set up on your new theme.
We are here should you need anything else.
Have a great day!
Flora
Amazing & very professional. If you have any issue, they will solve it very fast. They respect your business. Thank you guys
Hi there,
Thank you for the 5-star review ❤️
Our merchants are our priority and we will always try to swiftly resolve your delivery concerns.
Happy merchants, happy Zapiet 😃
Cheers,
Klaudia
Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.
Hi there,
Thank you for your review and kind words, it is very much appreciated!
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
The people at Bold Commerce are extremely helpful, patient and friendly. Their support is A list IMHO and I'd recommend their apps to anyone who is using Shopify.
Love this app, does exactly what i need it to do for my florist shop so people can choose delivery dates or instore pick up, The team at Zapiet have been amazing at fixing things when i changed my theme over to a new one