Zapiet – Abholung + Zustellung

Zapiet – Abholung + Zustellung

Rezensionen (1.591)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
12. August 2024

Would recommend! Krystabel was super efficient in helping out our issues!

Point S 香港
Sonderverwaltungsregion Hongkong
Etwa ein monat mit der App
Zapiet hat geantwortet 15. August 2024

Hi Kevin!

Thanks for taking the time to leave such a great review!

It was a pleasure assisting you with your customization needs for the Zapiet - Pickup + Delivery app and providing you with the relevant documentation. Please don’t hesitate to reach out to our team in the future.

Warmest regards,
Krystabel

28. Juli 2024

This app is sensational! Honestly people I am a complete novice and know nothing and websites and this app has allowed me to provide shipping rates and set shipping delivery schedules across more than 7 different locations across 4 states in Australia in a matter of hours, all with different lead times, it is AMAZING!

Beyond the capabilities of the app, the customer service level is seriously out of this world! I have never had someone be so patient with me, whilst I am being so stupid fumbling around, and get me looking like I am a genius! The customer service rep knows who I am talking about, she was an absolute gem.

Don't waste your time people, this app is the BEST!

Crescent Yum Cha
Australien
Ein tag mit der App
Zapiet hat geantwortet 30. Juli 2024

Updated reply 6 September 2024:

Hi Rowan

Thanks for the kind review that gave us, you sure gave us a laugh at the beginning of our shift with the description of your IT self!
If you need any more help along the way any our team at Zapiet - Pickup + Delivery are always happy to help whichever timezone!

Just think how much you've learnt in a few days!
Jayne & Kitty

---------------------------------------------

Hi Rowan,

Thank you so much for the glowing review! It really has been a pleasure watching the setup take shape and seeing a plan come together so neatly.

I believe Zapiet- Pickup + Delivery is the perfect match for your next steps and it's awesome to be here to support you on that journey.
We are here for the duration so just pop on to chat if you need any assistance at any time.

Talk to you soon,
Kitty

5. August 2024

The app is outstanding and can help small businesses expand their market. I highly recommend this app to any small business owner.

Nutrishop Sarasota
Vereinigte Staaten
Etwa 21 stunden mit der App
Zapiet hat geantwortet 7. August 2024

Thank you so much for the wonderful review! We're thrilled to hear that our app is helping your business grow. Your recommendation means a lot to us! If you ever need anything or have any questions, we're here to help.

-Jeanette

21. Oktober 2024

very helpful customer service

Neighborhood Wines
Vereinigte Staaten
11 tage mit der App
Zapiet hat geantwortet 24. Oktober 2024

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support helpful and we were able to set up all the rates you needed for shipping, delivery and pickup!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

15. August 2024

solve my problem successfully

Jim's Malaysia
Australien
Etwa ein jahr mit der App
Zapiet hat geantwortet 22. August 2024

We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .

Please don't hesitate to reach out if you have any questions or require support.

- Herman

5. Juli 2024

We've only had this app installed a few days, but everything seems to be going well! What I'm really leaving 5 stars for is the amazing customer support team - shoutout to Kitty in particular! Responses were quick, clear, and helpful, even when the queries were issues the team hadn't encountered before Kitty was able to help me work through them and make the app useable for our specific needs! Really fab! :)

Wilma's Bakery
Vereinigtes Königreich
3 tage mit der App
Zapiet hat geantwortet 18. August 2024

Hi Guys,

Thank you so much for the lovely review.

It was a pleasure working with you to overcome the challenges and get Zapiet- Pickup + Delivery configured for the stores specific needs.

If you need any assistance in the future do not hesitate to reach out!

Best wishes,

Kitty

17. September 2024

Great support team!

Lubliner Florist
Vereinigte Staaten
Etwa ein jahr mit der App
Zapiet hat geantwortet 22. September 2024

Hi there,

Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery clearer for you.

If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! 🫡

Thanks again for the lovely review; it really means a lot to us. 😊

Leo

21. Mai 2024

I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.

I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.

Dahing Plants
Vereinigte Staaten
Fast 3 jahre mit der App
Zapiet hat geantwortet 24. Mai 2024

Thank you so very much for your kind words Calvin and for taking the time to share your experience!

I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.

I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.

Looking forward to continuing to support you and your future stores!

All the best,
Jessica

10. Juni 2024

Jessica from support chat was AMAZING - we had a couple of major issues causing both our staff and customers a lot of confusion - she was able to solve both in less than an hour while also fixing a couple of our other buggy issues. I could not give her any higher praises!

Too Sweet Cakes
Vereinigte Staaten
Fast 2 jahre mit der App
Zapiet hat geantwortet 13. Juni 2024

Hi Shelbi,

Thank you so very much for leaving such a lovely review!

It was a pleasure chatting with you and getting a few things sorted on your store for your pickup & local delivery, along with an integration with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

12. Juni 2024

It's easy to use with the great customer service, solving any issue within minutes.

THE HONEYCAKE
Australien
Etwa 5 jahre mit der App
Zapiet hat geantwortet 14. Juni 2024

Hi
Happy to hear that you find Zapiet Pickup + Delivery easy to use & that we were able to resolve your issue quickly.
Always happy to help!

Jayne