Zapiet – Abholung + Zustellung
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AMAZING APP AND AMAZING SUPPORT! The app is amazing and does exactly what it says it does. Location pickup is a great benefit option. The customer support team is like no other and has been super quick with their responses. Thank you Sam and the rest of your team for assisting in getting our store up and running with various location pickups.
Overall I think it's a great app and support team are fantastic and responsive.
I had Shipday integration issues and the team really went out of their way to get it working. Really appreciate their support. Highly recommend Zapiet.
Hi Mustafa,
Thank you so much for taking the time to leave a wonderful review.
I am delighted that we were able to resolve any issues between Zapiet Pickup + Delivery and Shipday.
If there is anything we can assist you with going forward, please do not hesitate to contact us.
Kind regards,
Ronan
I reached out for help regarding some confusions I was having setting up my local delivery and pickup rates. Aaron League helped me to solve my issues. He provided in depth explanations as to why I was having issues and how to fix them and was prompt in his responses. I had been attempting to resolve these issues on my own for over a week and within 24 hours he had fixed the for me including coding in my own theme, shipping rates, and fixing issues on my products. I am sure he went above and beyond his job to help me with my store and I am truly thankful. Thank you so much, I couldn't recommend this app more.
Amazing onboarding support from Charlie Noble! We have some complicated delivery and pickup requirements across both one-off and subscription products. Onboarding support helped talk through our needs, make some final configuration and we were live same day https://wawwe.ca/.
Thank you so much for such a lovely review!
It was an absolute pleasure to set up your store with you and work on such a great concept for a business!
I wish you all the best with the launch and if there is anything else I can do to help please let me know.
Thanks, Charlie :)
Klaudia of Zapiet is of superb assistance as she had completed all my requests and answered all my questions. She understands the needs and wants of the consumers and the companies and she can help you with all your troubles in regard to app settings and more! I would gladly give her 6 stars if it were possible!
Hi Denis,
Thank you so much for the lovely review ❤️
It was an absolute pleasure assisting you and answering all your questions!
Should you need anything else, please feel free to jump back on chat with us.
Cheers,
Klaudia
The product is great and the quality of the service is even greater. They reply very quickly and go above and beyond your initial request to make things simple.
Hi there,
I appreciate your kind words! It was my pleasure helping you get your store set up.
We're here if there's anything else you need :)
Marija
Everything we could ask for! We're a florist and needed a calender for pick up and delivery and this app does EVERYTHING it says it does! After installing the app, Veno was super helpful in setting it up properly and assisting with all my (sometimes very vague) questions. He was patient and incredibly useful. This app is well worth every cent and integrates perfectly!
Thank you for the kind words and a wonderful review.
It was a pleasure working with you on your lovely store.
As always, we're here if you ever need help with our store pickup and delivery app.
- Veno
We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!
Thank you for taking the time to write such a great review!
It truly means a lot as we do our best to help and make things easier for our merchants wherever possible.
Stephane
Was using this app to restriction certain products from being shipped but I had trouble setting a few things up. Customer service is very helpful and they actually care about your online shop. Set up is easy after you get used to it, highly recommend.
Hi Calvin,
Thank you for your lovely review!
It's always a pleasure chatting with you and helping with different aspects of our Zapiet - Pickup + Delivery app.
Please do reach back out anytime.
All the best,
Jessica
A must have. This is one of the most professional app we found and use. For us it combined three main features by offering the option of pickup & delivery (as well as shipping) + date and time picker + rates by post code / zip code. Basically does the job of three different apps, but better. The interface is excellent, as well as the customer experience it provides. A logistical solution that we now swear by. On top of that, their customer service is absolutely fantastic! It comes with a free setup call and we had the pleasure to be helped by Marija who was extremely helpful by listening and understanding our needs. She set up the app for us in order for it to perform at its best for the logistical system of our business.
Hi there!
Thanks so much for that glowing review—we really appreciate it.
We're so happy to hear that our app is a must have!
It was really my pleasure helping you set up. Each store is unique—I loved getting to know more about your needs, in order to help you tailor the app's settings specifically to your store.
Should you need anything else, we're here for you.
Have a lovely day,
Marija