Zapiet ‑ Pickup + Delivery , 1.215 Rezensionen
I emailed with several support folks that day because I thought I had several different issues. Jessica was very knowledgeble and her fix cleared up all of those issues.
Hi Rich,
Thank you for leaving such a lovely review, It was my pleasure.
If you need any further assistance with rates or anything else for that matter, please do not hesitate to send a message.
Kind regards,
Jessica
Extremely helpful team and a great app! They work with you every step of the way to make sure their app integrates as smoothly as possible into your workflow. We had some bumps in the road due to other apps, but Stephane was a huge help in getting all the kinks worked out and we were able to roll out local delivery for our shops! I never hesitate to reach out with a problem, and they are always happy to help, and always in a timely manner! It seems like they have helpful staff in every time zone because I have always been able to set up a zoom call or chat at my convenience.
The initial setup can be intimidating, but they will do as much as they possibly can to make it accessible and convenient.
Hi and thank you so much for taking the time to leave such a great review
We take pride in helping our merchants as quickly and efficiently as possible, using whichever channel works best, be it live chat, screen-sharing, emails or good old voice calls!
If you every need us in the future, we'll be there and happy to help!
-Steph
Overall I think it's a great app and support team are fantastic and responsive.
I had Shipday integration issues and the team really went out of their way to get it working. Really appreciate their support. Highly recommend Zapiet.
Hi Mustafa,
Thank you so much for taking the time to leave a wonderful review.
I am delighted that we were able to resolve any issues between Zapiet Pickup + Delivery and Shipday.
If there is anything we can assist you with going forward, please do not hesitate to contact us.
Kind regards,
Ronan
Amazing app with local pickup/ delivery. I love how fast their agent response and always 100% solve all my problems. Thank you
Hi Vi,
Thank you so much for your review
It was my pleasure helping you this afternoon with our Zapiet - Pickup + Delivery app to update the locales files, correct wording on the information page and rates.
If you have any other questions or need any further assistance, please do reach out!
Cheers,
Jessica
Great product, and very helpful staff. They guided me through the install and configuration process. Highly recommended
Thank you so much for you kind words and review Steve!
It was my pleasure helping you today via our live chat with distance validation for local deliveries in our Zapiet - Pickup + Delivery app.
Once you have the Carrier Service API enabled, please let me know and I will be more than happy to help you with the rates set up.
Thanks again,
Jessica
Super useful in getting our site set up efficiently. Great features. Sam has been super helpful in assisting with setup and explains so in depth that you understand. Great experience. Thank you.
Thank you very much for taking the time to write us a lovely review! We're always happy to help our merchants answer their questions or setup our app via our many support channels, such as screen-sharing.
-Steph
I want to thank Klaudia for the great support. Our ecommerce store is finally working perfectly. Recommended!
Hi there,
Thank you for the 5 star review! I'm glad to hear that your eCommerce store is now working perfectly!
It was great chatting with you as I got to understand more about your store pickup and delivery requirements.
Cheers,
Klaudia
The product and support is top notch! Without this app my store would not be so modern and future proof.
Hi Caroline,
Thank you so much for your review and kind words
It was my pleasure helping you today with the update and making sure that your website is working as it should so your customer's can place their pickup & local delivery orders.
If you have any other questions, please do not hesitate to reach out.
Thanks again,
Jessica
What an amazing customer support! Whille setting it up, I felt like I have my own development team sitting next to me.
Hello Burak,
Thank you for these lovely words ! It was a pleasure to help you configure our apps ( Zapiet - Pickup + Delivery and Zapiet - Rates by Distance ) to match your needs. I'll be there if you have any more questions.
Thank you,
Sandy
After hours and hours of trying to figure out what was wrong with the widget. I started to realize that there was nothing wrong with the widget but my theme. Krystabel did so awesome in figuring out what was wrong. Definitely would have saved me so much time had I asked in the beginning. Great and lightening fast customer service! A+++
Hi Crystal,
Thanks for such an A+++ review!
It was a pleasure helping you out with our Zapiet - Pickup + Delivery widget and glad I was able to save you some time.
We try our best to serve you at lightning speed!
All the best,
Krystabel