Zapiet ‑ Recogida + Entrega
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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He was super helpful and went the extra mile by helping me change the wording of things at checkout!!
Hi there!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to help you out!!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁
The team was a great help!
Anggy was fantastic!
Hi there!
Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did.
Never hesitate to reach back out if you have any other questions - we are always here for you!
Have a wonderful day,
Anggy
The support team has been incredibly helpful in working alongside me to resolve my issue.
Hey Cindy!
Super happy to hear that Anggy, Gab, and I were able to help with your issue! If you need anything else, just give us a shout. We are always here for you!
Wishing you a wonderful day,
Angelo
Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.
Hi George,
Thank you so much for taking the time to leave a review! It was a pleasure assisting you with our Zapiet - Pickup + Delivery app and resolving the order issues you encountered.
If you need any further help, feel free to reach out to our team. We're always here to support you!
Warmest regards,
Krystabel
Very pleased with support :)
Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from us.
Best wishes,
Bogi
The function and utility of this app are near worthless for my team. We needed it simply to have the option for local pickup to be ready at a later date, as our items are largely custom made. Email notifications we're failing. SMS Notifications never worked and we have been in communication with the team at Zapiet since June regarding this massive problem in notifications to clients. Essentially just kept getting "can kicked" and pushed down the line. No resolution to date, looking at other solutions again now.
I give 3 stars, because the overall flow of the app and layout as well as ease of setup are all there.
Hi,
Thank you for leaving your honest feedback about our app!
While we are pleased that you are satisfied with the flow and layout of the app, and the ease of setup, I want to address your feedback about SMS notifications as well.
Our ability to roll out our new SMS notifications feature to all merchants has been limited by compliance requirements in certain countries, such as the US. Our development team have been exploring various solutions, and are actively working on fixes and improvements to be able to meet these requirements.
Once their work is complete and the SMS notifications feature is available to you, a member of our support team will reach out to let you know.
Best wishes,
Bogi
Zapiet
Support is superb. Application solves my local delivery setup.
Hi!
Thanks for leaving a review. We're glad to help you set up your delivery.
We are always doing our best to help the business grow, we appreciate your support
and we will continue delivering our best effort to keep your store running!
Happy Holidays!
Manuel (:
Customer service is very responsive and fixed our issues right away!
Thank you so much for the wonderful review!
We’re thrilled to hear that our customer service team could quickly resolve your issues. Your satisfaction with both our pickup and delivery services means the world to us. If there’s ever anything else we can assist you with, don’t hesitate to reach out.
Thanks again for choosing us!
-Leo
very thorough and friendly service from Annggy, very appreciated
Hi Alysa!
Thank you so much for taking the time and writing us a review! It was lovely speaking with you, and your patience and willingness to work together was a huge part of getting everything sorted!
If you ever need anything else, don’t hesitate to let us know - we are always here to help.
Wishing you a fantastic week ahead!
Anggy
Jeanette was very helpful in troubleshooting my issue.
Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.
Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help!
-Jeanette