Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.672)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
25 de noviembre de 2024

He was super helpful and went the extra mile by helping me change the wording of things at checkout!!

Drip 2 Door
Estados Unidos
7 días usando la aplicación
Zapiet respondió 28 de noviembre de 2024

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to help you out!!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

22 de noviembre de 2024

The team was a great help!
Anggy was fantastic!

Pan Chancho Bakery
Canadá
Más de 4 años usando la aplicación
Zapiet respondió 26 de noviembre de 2024

Hi there!

Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did.

Never hesitate to reach back out if you have any other questions - we are always here for you!

Have a wonderful day,
Anggy

24 de noviembre de 2024

The support team has been incredibly helpful in working alongside me to resolve my issue.

Little Fish Floral
Canadá
19 días usando la aplicación
Zapiet respondió 27 de noviembre de 2024

Hey Cindy!

Super happy to hear that Anggy, Gab, and I were able to help with your issue! If you need anything else, just give us a shout. We are always here for you!

Wishing you a wonderful day,
Angelo

23 de septiembre de 2024

Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.

STORE TO DOOR
Australia
Casi 4 años usando la aplicación
Zapiet respondió 25 de septiembre de 2024

Hi George,

Thank you so much for taking the time to leave a review! It was a pleasure assisting you with our Zapiet - Pickup + Delivery app and resolving the order issues you encountered.

If you need any further help, feel free to reach out to our team. We're always here to support you!

Warmest regards,

Krystabel

13 de diciembre de 2024

Very pleased with support :)

PleasureBDA
Bermudas
Casi 4 años usando la aplicación
Zapiet respondió 18 de diciembre de 2024

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from us.

Best wishes,

Bogi

16 de octubre de 2024

The function and utility of this app are near worthless for my team. We needed it simply to have the option for local pickup to be ready at a later date, as our items are largely custom made. Email notifications we're failing. SMS Notifications never worked and we have been in communication with the team at Zapiet since June regarding this massive problem in notifications to clients. Essentially just kept getting "can kicked" and pushed down the line. No resolution to date, looking at other solutions again now.

I give 3 stars, because the overall flow of the app and layout as well as ease of setup are all there.

That Glasses Guy Optique De Luxe
Estados Unidos
4 meses usando la aplicación
Zapiet respondió 18 de octubre de 2024

Hi,

Thank you for leaving your honest feedback about our app!
While we are pleased that you are satisfied with the flow and layout of the app, and the ease of setup, I want to address your feedback about SMS notifications as well.

Our ability to roll out our new SMS notifications feature to all merchants has been limited by compliance requirements in certain countries, such as the US. Our development team have been exploring various solutions, and are actively working on fixes and improvements to be able to meet these requirements.

Once their work is complete and the SMS notifications feature is available to you, a member of our support team will reach out to let you know.

Best wishes,

Bogi
Zapiet

26 de noviembre de 2024

Support is superb. Application solves my local delivery setup.

Chili
Estados Unidos
4 meses usando la aplicación
Zapiet respondió 4 de diciembre de 2024

Hi!

Thanks for leaving a review. We're glad to help you set up your delivery.

We are always doing our best to help the business grow, we appreciate your support

and we will continue delivering our best effort to keep your store running!

Happy Holidays!

Manuel (:

5 de noviembre de 2024

Customer service is very responsive and fixed our issues right away!

Confection Perfection
Estados Unidos
Alrededor de 2 meses usando la aplicación
Zapiet respondió 10 de noviembre de 2024

Thank you so much for the wonderful review!

We’re thrilled to hear that our customer service team could quickly resolve your issues. Your satisfaction with both our pickup and delivery services means the world to us. If there’s ever anything else we can assist you with, don’t hesitate to reach out.

Thanks again for choosing us!

-Leo

Fecha de modificación: 23 de noviembre de 2024

very thorough and friendly service from Annggy, very appreciated

City Bakers Collective
Canadá
Casi 2 años usando la aplicación
Zapiet respondió 31 de octubre de 2024

Hi Alysa!

Thank you so much for taking the time and writing us a review! It was lovely speaking with you, and your patience and willingness to work together was a huge part of getting everything sorted!

If you ever need anything else, don’t hesitate to let us know - we are always here to help.

Wishing you a fantastic week ahead!
Anggy

3 de octubre de 2024

Jeanette was very helpful in troubleshooting my issue.

Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.

The Van Mart
Estados Unidos
7 días usando la aplicación
Zapiet respondió 8 de octubre de 2024

Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help!

-Jeanette