Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.591)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
29 de marzo de 2020

I had some issues getting the widget to work, the Zapiet team got it fixed for me ASAP which allowed our company to keep trading during the lockdown. We are truly grateful for their amazing customer service!!!

Kenilworth Country Bakery
Australia
6 días usando la aplicación
3 de julio de 2015

Great Support!!! having problem with the location of the widget and they fix it right away. Thank You

Mascotasmadrid
España
6 días usando la aplicación
28 de agosto de 2020

This app is great, it is able to integrate with so many other of our apps. Moreover, the support team is absolutely amazing! They are willing to go above and beyond to help make things work for our project. Would strongly recommend this app.

Mandarin Oriental, Doha Online Shop
Catar
5 días usando la aplicación
Zapiet respondió 2 de septiembre de 2020

Hey Brenda,

Thank you so much for the glowing review.

It has been a pleasure working with you over the last couple of weeks and I am so happy to hear that you had a great experience with our support team.
If there is anything I can help you with in the future please do not hesitate to get in touch.

Have a great weekend.

Ronan

22 de marzo de 2021

I am so happy to have found this app. My store sells fresh, locally-grown flowers to local designers, so shipping isn't an option. This app allows me to sell my products using only local delivery and store pickup really easily. The best part of it is the set up support. I wouldn't have been able to figure out all of the app's features on my own, but Steph took a live call with me for 2 hours to get me totally up and running. INCREDIBLE customer service.

Old Dominion Flower Cooperative
Estados Unidos
5 días usando la aplicación
Fecha de modificación: 21 de junio de 2022

Ronan was a master troubleshooter and provided detailed instructions on how to piece our problems together. Thank you!

University Florist
Estados Unidos
5 días usando la aplicación
Zapiet respondió 8 de julio de 2022

Hi there,

Thank you so much for taking the time to leave a review for our in store pickup and delivery app.

It was a pleasure working with you and if you need any assistance going forward please do not hesitate to contact our team.

Kind regards,

Ronan

10 de abril de 2019

Great app, did everything what promised, it really made my order process easier! Amazing customer service too, quick and efficient, I can only recommend it!

Tiger Lily
Guernesey
5 días usando la aplicación
Fecha de modificación: 25 de octubre de 2018

Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..

FitBitesLLC
Estados Unidos
4 días usando la aplicación
25 de junio de 2021

Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot

Bon Beignet
Estados Unidos
4 días usando la aplicación
Zapiet respondió 25 de junio de 2021

Hi Ken,

Thanks for the lovely review! I'm glad that I was able to help you out with your issue. We're here if you need anything else!

Cheers,

Klaudia

11 de agosto de 2023

Excellent customer service from Betty.

To be honest, I was a bit frustrated because I had already lost some time trying to get in touch with support. I would send a message, and by the time they responded, I would no longer be in the office, and this went on for a day (which, those of us in e-commerce, know is a lot of time).

And then Betty appeared!
She was really attentive, helped me very quickly, and I also noticed that they have much more documentation than before. She sent me very well-explained tutorials, and I would make the updates right at that moment.

I've been using the app for several years with another website, and I hadn't needed to seek support in years. But now, with this new website, I had to contact them, and I was very satisfied.

Thank you, Betty!

La Ganadera Gourmet Meat Market
Estados Unidos
4 días usando la aplicación
Zapiet respondió 15 de agosto de 2023

Hi, thank you so much for your taking the time to write such a wonderful review. It was my pleasure helping you out with setting up the Zapiet - Pickup + Delivery app. We are also pleased to hear that you found our documentation helpful in navigating the app. Once again, thank you for sharing your experience, and we look forward to serving you in the future.

Best regards,
Betty

5 de enero de 2023

I am a new user of Zapiet and less than 24 hours in, I am THRILLED. Beyond the fact that it provides me (a small business owner) with capabilities that Shopify does not, I needed help and Jessica (customer support) got online with me and took over - fixed what I was doing wrong (my lack of understanding, not an issue with the app), but she also taught me what went wrong so I can be self-sufficient. I am so pleased and this app is going to make a real difference to my business in 2023. Thank you!

All Things Tea Inc.
Canadá
4 días usando la aplicación
Zapiet respondió 13 de enero de 2023

Hi Susan,

It was my absolute pleasure chatting & helping you today with our Zapiet - Pickup + Delivery app.

Please do reach back out if you have any questions or need any assistance.

Thanks,
Jessica