Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.647)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
15 de agosto de 2024

solve my problem successfully

Jim's Malaysia
Australia
Más de 1 año usando la aplicación
Zapiet respondió 22 de agosto de 2024

We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .

Please don't hesitate to reach out if you have any questions or require support.

- Herman

5 de agosto de 2024

The app is outstanding and can help small businesses expand their market. I highly recommend this app to any small business owner.

Nutrishop Sarasota
Estados Unidos
Alrededor de 21 horas usando la aplicación
Zapiet respondió 7 de agosto de 2024

Thank you so much for the wonderful review! We're thrilled to hear that our app is helping your business grow. Your recommendation means a lot to us! If you ever need anything or have any questions, we're here to help.

-Jeanette

21 de agosto de 2024

Amazing service. very polite!

Petit Moi
Malasia
3 meses usando la aplicación
Zapiet respondió 26 de agosto de 2024

Thank you for taking the time to review Zapiet - Pick + Delivery. We're always happy to help!

Jayne

18 de junio de 2024

Thank you for sorting out my mess with pick up and Delivery. I was surprised at how easy it was to get help. All should run smoothly now.
Thank You Herman.

Battery HQ
Australia
Más de 4 años usando la aplicación
Zapiet respondió 21 de junio de 2024

Always happy to help and thanks for the support.
Reach out if you need anything.
Herman

26 de noviembre de 2024

amazing

Dream Donuts
Alemania
6 días usando la aplicación
Zapiet respondió 4 de diciembre de 2024

Hi there!

Thank you for leaving us a review!

I was able to help you because you were specific regarding your inquiry, and that quickly allowed me to update your store.

It was challenging looking at your store while helping you because the donuts look DELICIOUS!!!!

Thanks one more time!!! I wish you and your family a happy holiday season!

Manuel (:

28 de julio de 2024

This app is sensational! Honestly people I am a complete novice and know nothing and websites and this app has allowed me to provide shipping rates and set shipping delivery schedules across more than 7 different locations across 4 states in Australia in a matter of hours, all with different lead times, it is AMAZING!

Beyond the capabilities of the app, the customer service level is seriously out of this world! I have never had someone be so patient with me, whilst I am being so stupid fumbling around, and get me looking like I am a genius! The customer service rep knows who I am talking about, she was an absolute gem.

Don't waste your time people, this app is the BEST!

Crescent Yum Cha
Australia
1 día usando la aplicación
Zapiet respondió 30 de julio de 2024

Updated reply 6 September 2024:

Hi Rowan

Thanks for the kind review that gave us, you sure gave us a laugh at the beginning of our shift with the description of your IT self!
If you need any more help along the way any our team at Zapiet - Pickup + Delivery are always happy to help whichever timezone!

Just think how much you've learnt in a few days!
Jayne & Kitty

---------------------------------------------

Hi Rowan,

Thank you so much for the glowing review! It really has been a pleasure watching the setup take shape and seeing a plan come together so neatly.

I believe Zapiet- Pickup + Delivery is the perfect match for your next steps and it's awesome to be here to support you on that journey.
We are here for the duration so just pop on to chat if you need any assistance at any time.

Talk to you soon,
Kitty

24 de junio de 2024

Fantastic application. We have three options available for our online customers, These are; Home delivery if within our delivery radius, Pickup from our store, and postage on selected items. Each require customers to select days and timeslots so we can pick and pack their orders.

I have tried other applications but none have worked as well as Zapiet - Pickup and Delivery. Also the integration with Order Printer Pro works well.

Customer support is also great as they were able to resolve an issue that arose with the proceed to checkout button being unlocked. This was fixed by the Zapiet support staff in a timely manner.

Good work guys!

The Mushroom Guys
Australia
Alrededor de 2 meses usando la aplicación
Zapiet respondió 27 de junio de 2024

Hi there!

Thank you for your fantastic feedback! We're thrilled to hear that Zapiet - Pickup and Delivery has been a great fit for your business and that our integration with Order Printer Pro is working well for you. We are always here to help, and we're glad they could resolve the checkout issue promptly. Your kind words mean a lot to us.

Thanks again!

Warm regards,
Betty

21 de mayo de 2024

I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.

I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.

Dahing Plants
Estados Unidos
Casi 3 años usando la aplicación
Zapiet respondió 24 de mayo de 2024

Thank you so very much for your kind words Calvin and for taking the time to share your experience!

I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.

I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.

Looking forward to continuing to support you and your future stores!

All the best,
Jessica

22 de agosto de 2024

Service centre d'aide, rapide et efficace.

Myosotis Boutique Fleuriste Puylaurens
Francia
Más de 4 años usando la aplicación
Zapiet respondió 9 de septiembre de 2024

Bonjour,

Merci beaucoup pour votre avis ! Nous sommes ravis que notre service ait été rapide et efficace pour vous. Votre satisfaction est notre priorité, et vos commentaires positifs nous encouragent à continuer à offrir le meilleur service possible.
N’hésitez pas à nous contacter si vous avez besoin d’aide supplémentaire.

Bien cordialement,

Diego

13 de agosto de 2024

Super App, Super Support

durstexpress.ch
Suiza
3 meses usando la aplicación
Zapiet respondió 19 de agosto de 2024

Thank you SO much for your review! We're thrilled to hear that you're enjoying our app and service. It was a pleasure to help you get everything set up smoothly. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help! ❤️

- Jeanette