Zapiet ‑ Recogida + Entrega
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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This is our second site we have installed this app and it's working without any issue. Great app and amazing support. We wanted some customisation and Andy and his team made it work like a charm! Thank you guys! Keep up the good work.
This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.
Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!
Hi Emily,
Thank you you so much for your kind words. I'm so happy you loved your experience and we're here if you need any further assistance.
Best wishes,
Ismail
We developed a platform to quickly provide services to our region with prepared meals to face the COVID crisis. We had a few problems at first with the integration of this app (mainly due to our selected theme), but the Zapiet staff were quick and (4 out of 5) reliable to provide us with answers (if you can get your hands on Stephane - great guy!). We had deadlines to meet and they were a bit tight with meeting them, we had to give a few extra pushes - it seems there were also very busy on their side. All in all, things worked out great, deadlines were meat - with a few drop of sweat - and the functionalities are all working just fine! Thanks guys!
Currently working with Sandy and although it's only day one I couldn't be more impressed. Still more to do to make this work fully, but I wouldn't hesitate to say I have full confidence in what I've seen so far. Thanks, Sandy.
Hi Simon,
It was a pleasure to help you configure our app to match your needs
It was only your first day with us, but I hope for many more !
Wishing you all the best,
Sandy
This app is amazing, it has really help our business so much! And to top it off the support team is super amazing!! They go out of their way to help and fix anything when any issue arrises. Matilda Pops from Miami, FL definitely recommend!
Hi Matilda,
Thank you so much for the review, we love hearing feedback from our customers.
I am delighted to hear that we are helping your business through these uncertain times, our number one goal is to help our customers and provide amazing support in the process!
If there is anything else you need help with please let me know :)
Thanks,
Ronan
I'm using this app for my POS and its doing great , had a small issues but the pro support team solve it very professionally and super fast . . . thanks to the Zapiet team ( pamela & Marija )
Hi there,
Thank you so much! I'm really glad you're happy with our app and our support team. It was my pleasure helping you fix the issues!
We're here should you need anything else.
Marija
Big problems in my shop... Language issues, FAQ outdated, customers unable to modify product quantity... 48h since my first email asking for help... Now the app is uninstaled but some issues remain with an "Store pickup" page still in my checkout page... Terrible experience.
UPDATE: They finally fixed it and uninstall was completed.
Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!
Hi there,
Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us
Thanks and have a great day,
Klaudia
I wanted to use this app for my delivery options but unfortunately it doesn’t have a blackout time option just a blackout date. I ended deleted the app but the developers coding wasn’t removed which cause some technical issues on my checkout page. I’m only giving this a 2 stars because of poor customer services on responding back and removing their coding. I had two days of website inactivity due to this.
Hi there,
Thanks so much for your feedback!
You are totally correct in that our app does not currently provide the ability to blackout specific pickup times. This is something we are super excited to work with you on and has been a highly requested feature amongst our merchants.
Regarding your uninstallation, unfortunately there is no way for us to automatically remove our code from your theme. We lose access to your store the moment you uninstall the app. To minimise any problems we send an automated email with full instructions and a video tutorial on how remove our code (it's one line of code from your theme.liquid file). Our team is also standby around the clock to help should you have any problems, we would just need you to approve our collaborators access temporarily.
We look forward to inviting you to the beta of our pickup blackout time feature in the near future :)
Kindest regards,
Andy