Zapiet ‑ Recogida + Entrega
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.
Hi,
Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.
Best wishes,
Zapiet team
Kristine was so lovely, and so prompt. Her help solved the issue in only a matter of time. thank you so much
Hi Tori,
It was so lovely to speak to you too, and I am so happy we were able to get everything working in your store! Thank you so much for your wonderful review - it made my day. (:
I hope you have a wonderful day!
Kristine
Spectacular, really listenened and got me through my issues. Friendly and knowledgable.
Kristine will get you back up and running!
Hi there,
Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞
I greatly appreciate you! You're just too awesome! ✨
Take care & stay safe! 😃
Warm regards,
Kristine
great support with any inquiries on the app
Thank you so much for leaving us a 5-star review!
We truly appreciate your kind words and are thrilled to know you had a great experience. Your feedback means a lot to us, and we look forward to serving you again soon!
Very prompt assistance Kristine and she resolved the issue very quickly.
Hey there,
Thanks a bunch for the kind words and taking the time to leave a review! I’m glad we were able to answer all your questions regarding our widget!
If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!
Cheers,
Kristine
They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise
Thank you Saulo for your lovely words and for taking the time to leave a review!
It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules.
Thank you for being a dedicated professional, Jessica. We appreciate you!
Hi Michael,
Thank you so very much for you lovely review and kind words!
It's always a pleasure chatting with you and trying to help you with your complex fulfillment rules within our Zapiet - Pickup + Delivery app.
I'm looking forward to your next challenge (:
Cheers,
Jessica
Being told that I have to upgrade shopify because their check out doesn't support subscriptions....but it's worked before today...I would try and get to the bottom of whether its a money spinning con but with he 'help team' taking 15 minutes to respond each message this app is entirely not worth it. Refund please!!!!
Thank you for sharing your feedback with us. We're truly sorry to hear about your recent experience and any frustration it may have caused.
To clarify, the issue you're encountering is due to the way Shopify's checkout process handles rates when using subscription apps alongside our Zapiet - Pickup + Delivery rates. Unfortunately, Shopify's system tends to load the cheapest rate available, which can cause conflicts with the specific method selected in our widget.
The upgrade to Shopify's Carrier Service API is necessary to resolve this issue, and we understand this can be an inconvenience. However, please know that we do not receive any financial benefit from you upgrading to use this API. Our goal is to ensure that our app functions smoothly and provides the best possible service for your business.
Regarding the response time from our help team, we replied to your message in under 10 minutes (6 minutes to be exact). We strive to provide quick and efficient support, something that many support teams often cannot achieve.
We'd like to assist you further and explore potential solutions to your concerns. Please reach out to our support team again, and we'll do our best to address your issues promptly.
Best regards,
Ismail
Outstanding customer service! Answered our questions quickly and helped us with a few special asks. :)
Hi Kristen,
Thank you very much for writing such a wonderful review!
I'm glad I was able to assist you and provide a positive support experience! If you ever have further questions, don't hesitate to reach out!
-Steph
Jeanette was very helpful in troubleshooting my issue.
Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.
Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help!
-Jeanette