Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.673)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
21 de mayo de 2024

I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.

I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.

Dahing Plants
Estados Unidos
Casi 3 años usando la aplicación
Zapiet respondió 24 de mayo de 2024

Thank you so very much for your kind words Calvin and for taking the time to share your experience!

I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.

I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.

Looking forward to continuing to support you and your future stores!

All the best,
Jessica

17 de septiembre de 2024

Great support team!

Lubliner Florist
Estados Unidos
Alrededor de 1 año usando la aplicación
Zapiet respondió 22 de septiembre de 2024

Hi there,

Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery clearer for you.

If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! 🫡

Thanks again for the lovely review; it really means a lot to us. 😊

Leo

9 de julio de 2024

Jessica was great at upgrading us to the new checkout widget and setting up our account to function and display as we wanted it to. Would highly recommend.

Trotters
Reino Unido
Alrededor de 6 años usando la aplicación
Zapiet respondió 11 de julio de 2024

Thank you Jo for taking the time to leave such a lovely review!

Please do not hesitate to send a message if you have any questions or need any further assistance with our Zapiet - Pickup + Delivery app.

Warm regards,
Jessica

19 de junio de 2024

Their support is excellent! Jessica is a huge asset to this App and is always so friendly and willing to help me. A lot of apps do not play well with Zapiet so that is one thing to know. We use their app for our delivery business and while it's not perfect, it's the best we've found and works consistently.

Raw Rations Pet Food & Wellness
Estados Unidos
11 meses usando la aplicación
Zapiet respondió 23 de junio de 2024

Hi Chelsie,

Thank you very much for your review, it's much appreciated!

Always a pleasure chatting with you regarding our Zapiet - Pickup + Delivery and figuring out the many different challenges you bring to the table with your store ; -)

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

18 de junio de 2024

Thank you for sorting out my mess with pick up and Delivery. I was surprised at how easy it was to get help. All should run smoothly now.
Thank You Herman.

Battery HQ
Australia
Más de 4 años usando la aplicación
Zapiet respondió 21 de junio de 2024

Always happy to help and thanks for the support.
Reach out if you need anything.
Herman

5 de agosto de 2024

Very helpful, made good suggestions, and quick response time! Thanks!

Pies & Provisions
Estados Unidos
3 meses usando la aplicación
Zapiet respondió 7 de agosto de 2024

Hi Ryan,

It was really lovely chatting with you and helping to set up your local delivery within our Zapiet - Pickup + Delivery app and getting some of the wording changed.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

21 de marzo de 2024

Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)

Stroud Brewery
Reino Unido
Más de 3 años usando la aplicación
Zapiet respondió 25 de marzo de 2024

Hi Eli,

Thank you very much for taking the time to leave such a lovely review!

It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature.

Any other questions or any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

28 de mayo de 2024

A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.

Hey, Crois!
Australia
Más de 1 año usando la aplicación
Zapiet respondió 31 de mayo de 2024

Hi Crois!

Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years.

It's amazing to know that we've been a part of your journey for almost 7 years!

We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help!

Thanks again for your kind words and for being such an important part of the Zapiet family.

Warm regards,
Betty

24 de junio de 2024

Fantastic application. We have three options available for our online customers, These are; Home delivery if within our delivery radius, Pickup from our store, and postage on selected items. Each require customers to select days and timeslots so we can pick and pack their orders.

I have tried other applications but none have worked as well as Zapiet - Pickup and Delivery. Also the integration with Order Printer Pro works well.

Customer support is also great as they were able to resolve an issue that arose with the proceed to checkout button being unlocked. This was fixed by the Zapiet support staff in a timely manner.

Good work guys!

The Mushroom Guys
Australia
Alrededor de 2 meses usando la aplicación
Zapiet respondió 27 de junio de 2024

Hi there!

Thank you for your fantastic feedback! We're thrilled to hear that Zapiet - Pickup and Delivery has been a great fit for your business and that our integration with Order Printer Pro is working well for you. We are always here to help, and we're glad they could resolve the checkout issue promptly. Your kind words mean a lot to us.

Thanks again!

Warm regards,
Betty

Fecha de modificación: 16 de noviembre de 2024

They are so responsive! I really appreciate how quickly they answer questions and get you up and running! Clemency was great!!

Laos To Your House, Inc.
Estados Unidos
4 meses usando la aplicación
Zapiet respondió 31 de julio de 2024

Updated reply 20 Nov 2024:

Hi there,

Thank you so much for your kind words! It was my pleasure helping you with your locations and theme :) Please do not hesitate to reach out if there is anything else we can help with.

Hoping you have a lovely day,
Clemency

----------------

Hi Byron,

Thank you very much for taking the time to leave a review!

It was a pleasure chatting with you and getting everything set-up (especially your rates) for your launch within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica