Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.551)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
23 de enero de 2024

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.

Thank for having such a great team and (I assume) culture.

LAYER
Estados Unidos
Casi 3 años usando la aplicación
Zapiet respondió 25 de enero de 2024

Hi Anthony,

Thank you so much for your incredibly kind words

It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.

If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica

Fecha de modificación: 27 de septiembre de 2024

Really good service, always there to help when you have a question and are quick to fix things or help. The app itself is brilliant, really flexible and covers all delivery options.

Colchester Oyster Fishery
Reino Unido
Más de 4 años usando la aplicación
Zapiet respondió 3 de noviembre de 2023


Hi Katie,

Thank you very much for taking the time to leave a review!

It was really nice chatting with you and getting your store switched over to our Rates Function for our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to send a message.

Cheers,
Jessica

20 de febrero de 2024

Stephane provided great customer service and support to fix our issue.

Barsha Wines & Spirits
Estados Unidos
Casi 5 años usando la aplicación
Zapiet respondió 23 de febrero de 2024

Hi Lenora,

Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions.

And if anything else comes up, don't hesitate to reach out :)

Stephane

2 de mayo de 2024

Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.

Little Blooms Studio
Australia
Alrededor de 6 horas usando la aplicación
Zapiet respondió 5 de mayo de 2024

Wowza, your review just made my day shine brighter than a supernova! 🌟

Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.

Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨

- Herman

Fecha de modificación: 5 de septiembre de 2024

Anggy From Zapiet support was great! Took Their time and found work a rounds for my complex issue and was very knowledgeable and patient with questions. Would definitely recommend!

Nature's Select Dayton
Estados Unidos
Alrededor de 4 años usando la aplicación
Zapiet respondió 2 de enero de 2024

Reply updated 10 Sep 2024:

Hi Alan!

Thank you so so much for sending in a review. 🥰 It was the highlight of my day talking to you and getting your delivery up and running! We'll always be here to help, so never hesitate to reach out if you need anything.

Have a wonderful day! 🌞
Anggy

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We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨

Best,
Jeanette

19 de diciembre de 2023

Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!

Rococo Floral co.
Estados Unidos
Alrededor de 1 año usando la aplicación
Zapiet respondió 21 de diciembre de 2023

Hi there,

Thank you for taking the time to leave a review

It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

13 de febrero de 2024

I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.

Kyan Cuisine
Canadá
Más de 2 años usando la aplicación
Zapiet respondió 15 de febrero de 2024

Hi Vanessa,

Thank you very much for taking the time to leave such a lovely review, it's very much appreciated

It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes".

If you have any questions or need any assistance, please do not hesitate to reach out.

All the best,
Jessica

25 de abril de 2024

Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!

TAGG Shop
Estados Unidos
12 días usando la aplicación
Zapiet respondió 28 de abril de 2024

Hi Leslie,

Thank you very much for taking the time to leave such a lovely review!

It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Welcome to the Zapiet family!
Jessica

1 de marzo de 2024

the team helped me updated the new version of zapiet . everything works so well

bayardgateaux
Canadá
Alrededor de 5 años usando la aplicación
Zapiet respondió 3 de marzo de 2024

Hi Frenie!

I am so glad I could assist you with updating the Zapiet - Pickup + Delivery app. Your kind words in your review means a lot to us. Thank you for taking the time to leave such a awesome review.

Warm regards
Betty

9 de noviembre de 2023

Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!

Mad Mexican Market
Canadá
Casi 3 años usando la aplicación
Zapiet respondió 12 de noviembre de 2023

Thank you so much for the awesome review!

It's great to hear that your experience with our team has been such a positive one

Should you have any questions or need assistance in the future, you can count on us to be there for you!

-Steph