Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.673)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
9 de abril de 2024

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Odd Muse
Reino Unido
8 meses usando la aplicación
Zapiet respondió 12 de abril de 2024

Thank you very much Aimee for your kind words and lovely review!

It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.

If you have any questions or need any further assistance, please do not hesitate to send a message.

All the best,
Jessica

15 de agosto de 2024

solve my problem successfully

Jim's Malaysia
Australia
Más de 1 año usando la aplicación
Zapiet respondió 22 de agosto de 2024

We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .

Please don't hesitate to reach out if you have any questions or require support.

- Herman

21 de agosto de 2024

Amazing service. very polite!

Petit Moi
Malasia
3 meses usando la aplicación
Zapiet respondió 26 de agosto de 2024

Thank you for taking the time to review Zapiet - Pick + Delivery. We're always happy to help!

Jayne

23 de octubre de 2024

Iron Will Raw Inc.
Canadá
Más de 4 años usando la aplicación
Zapiet respondió 25 de octubre de 2024

Hey, Matt!

Appreciate you for taking the time to leave us a review. It made our day!

Hit us up anytime! We are always here to help. Have a great day!
Laura

5 de agosto de 2024

The app is outstanding and can help small businesses expand their market. I highly recommend this app to any small business owner.

Nutrishop Sarasota
Estados Unidos
Alrededor de 21 horas usando la aplicación
Zapiet respondió 7 de agosto de 2024

Thank you so much for the wonderful review! We're thrilled to hear that our app is helping your business grow. Your recommendation means a lot to us! If you ever need anything or have any questions, we're here to help.

-Jeanette

6 de mayo de 2024

The Best App support team! We recently moved to a new Shopify Theme and needed to adjust Pickup settings. Jessica from the Zapiet support team made this process a breeze and went the extra mile to help us ensure everything works! We've been using Zapiet app for about a year now and are very happy with our experience!

TUCK
Canadá
11 meses usando la aplicación
Zapiet respondió 8 de mayo de 2024

Thank you very much Judith for taking the time to leave such a lovely review!

It was such a pleasure chatting with you and helping you set up your new theme with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

Fecha de modificación: 4 de octubre de 2024

I recently had the pleasure of working with Jessica, and I must say I am incredibly impressed with her dedication to providing top-notch customer service. From the moment we started interacting, she demonstrated a high level of professionalism and expertise in her field, addressing all my concerns with remarkable knowledge and efficiency. What truly sets Jessica apart, however, is her genuine kindness and warmth, which made our interaction a wonderful experience. Her unwavering commitment to ensuring customer satisfaction is a testament to her work ethic and passion for her role. I recommend Jessica to anyone seeking an exceptional customer service professional and would not hesitate to work with her again.

My Blush Peony
Canadá
7 meses usando la aplicación
Zapiet respondió 13 de junio de 2024

Reply updated 8 October 2024:

Thank you so much for your thoughtful and kind review Luis!

I'm thrilled to hear that you had such a positive experience and I'm so happy that I was able to help you to get our Zapiet - Pickup + Delivery up and working on your new theme.

If you have any questions or need any further assistance, please don’t hesitate to reach out again in the future!

Warm regards,
Jessica
----------------
Hi,
It was a real pleasure helping you set up our widget!
If you need anything else, feel free to reach out. Our team is always happy to assist :)
-Steph

15 de marzo de 2024

I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.

It's a rare thing.

Baltzersen's
Reino Unido
Alrededor de 5 años usando la aplicación
Zapiet respondió 20 de marzo de 2024

Hello Paul,

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.

We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!

Best!
Diego

28 de julio de 2024

This app is sensational! Honestly people I am a complete novice and know nothing and websites and this app has allowed me to provide shipping rates and set shipping delivery schedules across more than 7 different locations across 4 states in Australia in a matter of hours, all with different lead times, it is AMAZING!

Beyond the capabilities of the app, the customer service level is seriously out of this world! I have never had someone be so patient with me, whilst I am being so stupid fumbling around, and get me looking like I am a genius! The customer service rep knows who I am talking about, she was an absolute gem.

Don't waste your time people, this app is the BEST!

Crescent Yum Cha
Australia
1 día usando la aplicación
Zapiet respondió 30 de julio de 2024

Updated reply 6 September 2024:

Hi Rowan

Thanks for the kind review that gave us, you sure gave us a laugh at the beginning of our shift with the description of your IT self!
If you need any more help along the way any our team at Zapiet - Pickup + Delivery are always happy to help whichever timezone!

Just think how much you've learnt in a few days!
Jayne & Kitty

---------------------------------------------

Hi Rowan,

Thank you so much for the glowing review! It really has been a pleasure watching the setup take shape and seeing a plan come together so neatly.

I believe Zapiet- Pickup + Delivery is the perfect match for your next steps and it's awesome to be here to support you on that journey.
We are here for the duration so just pop on to chat if you need any assistance at any time.

Talk to you soon,
Kitty

30 de abril de 2024

Without a doubt, the best, most helpful and most thoughtful customer service experience I have had in a very long time. This team is GREAT!

ZAK THE BAKER
Estados Unidos
Casi 3 años usando la aplicación
Zapiet respondió 2 de mayo de 2024

Hi Zak,

Thank you for your wonderful review!

It was my pleasure to assist you with our Zapiet - Pickup + Delivery app and to make sure that all rates are working and being generated to checkout.

If you have any questions or need any further assistance, please do not hesitate to reach out.

Warm regards,
Jessica