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Jessica was very responsive and resolved my issue.
Hi there,
Thank you sincerely for taking the time to leave a review.
It was my pleasure assisting you in updating our Zapiet - Pickup + Delivery app; enabling you to print out your orders seamlessly.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.
Warm regards,
Jessica
Krystabel is very helpful to assist me with some issues. Thankyou for being patient :)
Hi Lina!
Thank you so much for leaving a lovely review.
It was truly a pleasure assisting you with our Zapiet - Pickup + Delivery app and if you require further assistance in the future, please do not hesitate to reach out to our dedicated support team.
Warmest regards,
Krystabel
This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.
Hi Dave,
Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!
It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.
We appreciate your business and look forward to helping you in the future.
Best regards,
Ismail
Sandy was attentive and went the extra mile to ensure our issue was resolved
Hello Jesse,
It was a pleasure to help you make sure that our Zapiet - Pickup + Delivery widget was working as expected in your cart. Thank you for taking the time to leave us a message and do not hesitate to reach back if ever you need.
All the best,
Sandy
Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!
Hi there!
Thank you so much for taking the time to provide feedback about your experience with Zapiet - Pickup + Delivery. We're so glad we could assist you.
If there is anything else we can do for you, please let us know. We're more than happy to help.
Wishing you all the best,
Betty
So far so good, had some questions during setup and Betty was extremely kind and patient and unblocked me in such a timely way. :)
Hi! I am happy to hear that your experience with setting up the Zapiet - Pickup + Delivery app was a positive one and I was able to assist you with your inquiries and provide the support you required.
In case you have any additional questions or need further assistance in the future, please do not hesitate to reach out to us.
Warm regards
Betty
Excellent customer service from Betty.
To be honest, I was a bit frustrated because I had already lost some time trying to get in touch with support. I would send a message, and by the time they responded, I would no longer be in the office, and this went on for a day (which, those of us in e-commerce, know is a lot of time).
And then Betty appeared!
She was really attentive, helped me very quickly, and I also noticed that they have much more documentation than before. She sent me very well-explained tutorials, and I would make the updates right at that moment.
I've been using the app for several years with another website, and I hadn't needed to seek support in years. But now, with this new website, I had to contact them, and I was very satisfied.
Thank you, Betty!
Hi, thank you so much for your taking the time to write such a wonderful review. It was my pleasure helping you out with setting up the Zapiet - Pickup + Delivery app. We are also pleased to hear that you found our documentation helpful in navigating the app. Once again, thank you for sharing your experience, and we look forward to serving you in the future.
Best regards,
Betty
Clemency is super helpful!
Highly recommend other Shopify store admin to use Zapiet. The best Shopify pickup and delivery plug-in!
Hi there!
Thank you so much for taking the time to share your review :)
It was a pleasure working with you and getting you set up with our new rates function! If there is anything else we can help with, please do not hesitate to reach out.
Hoping you have a lovely day,
Clemency
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou,
Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks.
Cheers,
Klaudia
Very helpful customer service
Hi Whitney,
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app
Any further questions or assistance, please do not hesitate to reach out.
Warm regards,
Jessica