Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.695)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
5 de febrero de 2025

This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!

Floret + Foliage
Estados Unidos
Casi 2 años usando la aplicación
Zapiet respondió 7 de febrero de 2025

Hi Allison,

Thank you very much for taking the time to leave such a lovely review!

I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,

Jessica

24 de enero de 2025

Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.

Bakersfield Pet Food Delivery
Estados Unidos
Casi 5 años usando la aplicación
Zapiet respondió 26 de enero de 2025

Hi,

It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed.

Warm regards,
Pavlo

18 de enero de 2025

Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet.
This really saved my website. Thank you Laura!

Pâtisserie CLÉ
Singapur
Más de 1 año usando la aplicación
Zapiet respondió 21 de enero de 2025

Hi Joy,

It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together.

Always here to help with anything you need. Cheers!
Laura

29 de diciembre de 2024

Leo did a fantastic job of supporting me with my website and also taught me how to do things myself incase of later issues. Such brilliant service!

Polly's Pantry
Reino Unido
Casi 3 años usando la aplicación
Zapiet respondió 2 de enero de 2025

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were set up your local delivery for Dollar and Scotland only!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

9 de diciembre de 2024

Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.

Customer support was able to research both and help me navigate the process for both.

I look forward to using these 2 together in the future

Piedmont Scout Tree Lot
Estados Unidos
8 meses usando la aplicación
Zapiet respondió 11 de diciembre de 2024

Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.

Best wishes,

Bogi
Zapiet

3 de diciembre de 2024

Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!

Fungi Akuafo Inc
Canadá
Más de 7 años usando la aplicación
Zapiet respondió 8 de diciembre de 2024

Thank you for the great review!

We're so glad our pickup and delivery options are making order handling easier for you. Let us know if you ever need any further assistance!

- Diego

19 de diciembre de 2024

Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!

Blake's Wings & Steaks
Filipinas
Más de 4 años usando la aplicación
Zapiet respondió 24 de diciembre de 2024

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.

Best wishes,

Zapiet Team

10 de enero de 2025

As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.

Brownstone Botanical
Estados Unidos
5 meses usando la aplicación
Zapiet respondió 17 de enero de 2025

HI Molly,

Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly.

It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going.

Have a wonderful day!
Manuel

8 de noviembre de 2024

This app is perfect for helping my customers select their date/time for delivery or pickup.

Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time.

Thank you highly recommend this app.

Agape Floral Studio
Canadá
Casi 6 años usando la aplicación
Zapiet respondió 20 de noviembre de 2024

Hi,

Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running.

Best wishes,

Bogi

21 de enero de 2025

Great Support. Problems solved in 10 minutes by your team. Thanks a lot.

Gastaldi
Mónaco
Alrededor de 4 años usando la aplicación
Zapiet respondió 24 de enero de 2025

Hi Dominique,

Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help!

Let us know if there's anything else we can help with. Have a great day!
Kristine