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Wonderful app, wonderful service. Betty assisted me with some troubleshooting and was so easy to chat to.
Thank you for your fantastic feedback! 🌟 😊 We're happy to know that you enjoy using our Zapiet - Pickup + Delivery app. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help whenever you need us. 😊
Warm regards
Betty
Jessica was great in helping me isolate external issues with the app! I have been able to contact customer service easily!
Hi Robert,
Thank you very much for your review
It was my pleasure helping you with your setup and rates with our Zapiet - Pickup + Delivery app.
If you have any other questions or need further assistance, please do not hesitate to send a message.
Kind regards,
Jessica
Works quite well.
Hi,
Thank you for taking the time to leave a review! We really appreciate it :)
Best wishes,
Bogi
Assistant Support Manager - Zapiet
Great app with fantastic support. Highly recommended!
It was a pleasure assisting you with your store! If you need anything else please do not hesitate to reach out we are always happy to help out!
Best,
María
Easy theme integration, great functionality and excellent / responsive support team. Highly recommended.
Hi Presley,
We really appreciate you taking the time to leave your review! It was our pleasure to help answer your questions about Zapiet - Pickup + Delivery.
If you ever need any other kind of assistance, please don't hesitate to reach out to us.
All the best,
Jelizaveta
Features: The application boasts a commendable array of features.
Implementation: However, the execution of these features is inadequately defined.
Documentation: The provided literature lacks clarity, presenting challenges for user navigation.
Glitches: Occasional glitches can be anticipated, which is common for most applications.
Customer Support: A significant shortfall is the customer support. Initial interactions are with a chatbot, often redirecting users to convoluted help pages.
Price Point: Given its pricing, a more streamlined and intuitive setup is expected.
Potential: The app has the promise to become a leading player in the delivery and pickup sector but falls short in critical areas.
Very helpful customer support
Hi!
Thanks a lot for taking the time to write us a lovely review
It was a real pleasure chatting with you and should anything else come up, we'll be there for you!
-Steph
Amazing support, useful app
Hi György,
Thank you very much for taking the time to write a review :)
We're always happy to help and so, if there is ever anything we can assist you with in the future, let us know!
-Steph
Great support!
Hi Lill,
Thank you for taking the time to leave a review!
It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version.
Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Warm regards,
Jessica
A real treat to have such a knowledgeable and supportive representative.
Hi Ray,
Thank you very much for taking the time to leave such a lovely review
It was my pleasure helping you with the product-specific preparation time feature of our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica