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I’m very sad to have to write this review. We launched on the new UI Extension version of Zapiet with ShopifyPOS and our online store. It’s a beta so it had some bugs but the support team was great in working through them. We do 95% of our revenue in store and when we started our biggest retail weekend of the year, they pushed an update that rendered the POS app useless. We spent countless hours ...
Maria fixed my issue very quickly and made sure everything was resolved!
Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.
If there's anything else you need in the future, please don't ...
Manuel was amazing. He did not give up until he had solved the problem. He was truly fantastic.
Hi there and a big thank you for taking the time to leave such a wonderful review!
Best wishes,
Bogi
Zapiet team
Awesome support and a very useful service! Support usually takes care of my problems easily, app serves our needs very well.
Hi Mogan!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we were able to set up the ...
I recently had the pleasure of working with Jessica, and I must say I am incredibly impressed with her dedication to providing top-notch customer service. From the moment we started interacting, she demonstrated a high level of professionalism and expertise in her field, addressing all my concerns with remarkable knowledge and efficiency. What truly sets Jessica apart, however, is her genuine ...
Reply updated 8 October 2024:
Thank you so much for your thoughtful and kind review Luis!
I'm thrilled to hear that you had such a positive experience and I'm so happy that ...
Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.
Hola,
Fue un placer leer tu opinión, y te agradezco mucho por tomarte el tiempo de escribir esta reseña. Es una muestra importante de que vamos por el buen camino.
Si ...
Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.
Would definitely recommend to anyone!
Thank you so much for your glowing review! Your recommendation means a lot to us!
We're happy to hear that you found the setup process intuitive and that your issues were ...
Quick Response to Any Issues. Easy to Use.
Thank you Joshua for taking the time to leave a review!
I'm really glad to have gotten you onto the latest version of our Zapiet - Pickup + Delivery app so that you, your ...
This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules.
Thank you for being a dedicated professional, Jessica. We ...
Hi Michael,
Thank you so very much for you lovely review and kind words!
It's always a pleasure chatting with you and trying to help you with your complex fulfillment rules ...
I never do these surveys but honestly Jessica with Zapiet support was absolutely amazing and deserves all the recognition one can get. Super helpful, responded very quickly and helped me fix issues with my shopify store that weren't even related to the app! She really went above and beyond and was incredibly pleasant to chat with the whole time as well. Thank you, Jessica! Oh and the app is great ...
Hi Sacha,
I really appreciate you taking the time to leave such a lovely review!
It was such a pleasure chatting with you and helping with the distance validation for your ...