Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
Fecha de modificación: 17 de marzo de 2022

A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.

John Crawshaw
Reino Unido
Casi 5 años usando la aplicación
7 de julio de 2016

Amazing application, stellar support.
Couldn't ask for more!

Panerex
Bélgica
Casi 5 años usando la aplicación
8 de octubre de 2018

I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.

NLaws@Home
Estados Unidos
Más de 4 años usando la aplicación
22 de marzo de 2016

A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended !

-Ilse Jacobsen team, Iceland

Ilse Jacobsen Hornbaek Iceland
Islandia
Más de 4 años usando la aplicación
Fecha de modificación: 29 de enero de 2020

A lot of excellent features and high customization packed into one neat little app. Fabulous support available too if you do encounter any problems.

liquordeliverysk.ca
Canadá
Más de 4 años usando la aplicación
Fecha de modificación: 29 de abril de 2020

The first agent that assisted was delayed in helping. When I deleted the app out of frustration for paying for something I couldn't use, due to it not even being looked at for 7 days after having access to my store.. the SAME day Robert Fhu replied to my email, got in there, and within hours my problem with coding was solved. Even on a new theme I was in the middle of making because I was revamping my store to accommodate not having the app. I am super impressed with him, and am now a continued customer after 3 years, and hopefully many more to come!!

The Rolling Pin Cookies
Estados Unidos
Más de 4 años usando la aplicación
Fecha de modificación: 16 de agosto de 2023

This app has gotten better and better, and support has really been amazing. We had some issues starting out, but now I can't imagine what we'd do without this app!

Mike's Bikes
Estados Unidos
Más de 4 años usando la aplicación
Zapiet respondió 24 de octubre de 2020

Hi Dylan,

Thank you for your review and kind words about our Zapiet - Pickup + Delivery app and our support team

Please do not hesitate to reach back out if you have any questions or need any assistance.

Kind regards,
Jessica

As mentioned in my private reply to you, i've got a couple of options that can resolve your issues and would love your feedback on them.

I look forward to continuing to work with you and seeing this review turned around :)

Kindest,

Andy Cargill
Founder of Zapiet

Fecha de modificación: 18 de octubre de 2021

As Always, The Tech Support That Represents Zapiet is First Class. They, Once Again, Saved the Day, With an Odd Tweak I Needed, but Didn't Think to Do. They Rock. The Response Time Support from Zapiet is at the Top. Other App Companies Would Fare to Take Note. Zapiet Leads The Standard...

Rogers Gardens
Estados Unidos
Más de 4 años usando la aplicación
Zapiet respondió 18 de octubre de 2021

It was great chatting with you and thank you so much for your kind words.

So glad that I was able to get the tweak done and you are back up and running.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

29 de septiembre de 2015

To be honest, this app has been pretty awesome so far (although I have not used it for too long). I switched from a messy checkout process on BigCommerce to use this app and Shopify and it has made a world of difference. Our checkout process is much easier, less confusing and way faster.

The support team has been very helpful as well, responding quickly whether they can make a change or not and if they can, they do it very fast. Would definitely recommend them.

Dailyjuicecafe
Estados Unidos
Más de 4 años usando la aplicación
7 de octubre de 2020

Great and fast support. I absolutely recommend this product. I have a flower shop and this app offers all delivery, pick up and shipping at the same time. it is compatible with a few other apps to determine the delivery by distance and etc.....

Petalino Flower Bar & Events
Canadá
Más de 4 años usando la aplicación
Zapiet respondió 7 de octubre de 2020

Hello there,

Thank you for this lovely review ! It was our pleasure to help make sure our application was set up to match your needs :)

Have a great day,

Sandy