Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.674)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
1 de mayo de 2024

Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!

Southern Ridge Farm
Estados Unidos
Alrededor de 22 horas usando la aplicación
Zapiet respondió 5 de mayo de 2024

Hi!

Thanks a lot for your kind words! We're thrilled to hear that the time spent with our team and our app has been positive.

Your feedback motivates us to keep improving and adding new features to enhance your experience. If you ever have suggestions or questions, feel free to reach out!

Best regards,
-Steph

4 de abril de 2024

The app is fairly easy to use and the support team is very helpful!

Heirloom LA
Estados Unidos
Casi 5 años usando la aplicación
Zapiet respondió 5 de abril de 2024

Hi Brian,

Thank you very much for taking the time to leave such a nice review!

I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

Fecha de modificación: 12 de junio de 2024

I had some issues with the store pick up setting. However, Diego was a great help and helped to solve this problem.

Chou Chou Patisserie
Suiza
8 días usando la aplicación
Zapiet respondió 14 de junio de 2024

Hello Lara,

Thanks for leaving us this amazing review!

It was my pleasure to assist you with our Zapiet - Pickup + Delivery app if you ever have any other questions or require assistance do not hesitate to reach out back to us!

Best!

Diego

5 de mayo de 2024

We haven't gotten our site up fully yet, however the Zapiet customer service is the BEST! They have gotten us all set up for local delivery and pickup! By far the best customer service for a Shopify app that I have had.

Bryant's Boxed Lunches
Estados Unidos
5 días usando la aplicación
Zapiet respondió 9 de mayo de 2024

Wow, thank you for your amazing review! We're absolutely delighted to hear about your positive experience with all of us. We're thrilled that we could assist you in getting set up for local delivery and pickup with Zapiet - Pickup + Delivery app, even before your site is fully up and running. We're here to support you every step of the way as you continue building your site. Feel free to reach out if you need anything else.

Here's to a successful launch of your Shopify store!

Warm regards
Betty

22 de mayo de 2024

great service. Thank you!

puffypandy
Estados Unidos
Alrededor de 2 años usando la aplicación
Zapiet respondió 24 de mayo de 2024

"Huzzah! 🎉 Five stars? You're our knight in shining armor, fearlessly conquering emails and slaying dragons of mediocrity!

⚔️ Thanks for bringing the fire and passion. Reach out when you're ready for the next adventure.

15 de agosto de 2024

El soporte fue muy rápido y resolvieron mi problema eficazmente

Comeme
México
Más de 6 años usando la aplicación
Zapiet respondió 22 de agosto de 2024

Hola Ruben,

¡Muchas gracias por dejar tu reseña!

Estamos encantados de poder ayudarte con cualquier pregunta que tengas relacionada a nuestras apps.

¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros!

Saludos,

Diego

8 de marzo de 2024

simple to use and very helpfull support

Flowers Made Easy
Irlanda
Más de 3 años usando la aplicación
Zapiet respondió 11 de marzo de 2024

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty

Fecha de modificación: 30 de abril de 2024

Found a few issues with the app but Herman the support agent was super good

Getfish Australia
Australia
10 meses usando la aplicación
Zapiet respondió 28 de abril de 2024

Hi Boris,

Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.

We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.

Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.

Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.

Warm regards,
Ismail

9 de febrero de 2024

Zapiet is amazing. The app has been a huge help in overcoming some of the limitations of the core Shopify app. The staff at Zapiet has gone above and beyond in helping us configure this app to work exactly as we need it to!

Special Grounds Coffee Co.
Estados Unidos
17 días usando la aplicación
Zapiet respondió 13 de febrero de 2024

Hi,

We really appreciate your review of the app! Amazing to hear our support team pulled out all the stops for you too.

Best wishes,

Bogi
Assistant Support Manager - Zapiet

26 de enero de 2024

Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.

StoneGrindzChocolate
Estados Unidos
7 días usando la aplicación
Zapiet respondió 4 de febrero de 2024

Hi Steven,

It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued!

Be sure you are always welcome to message us whatever you need!

Faithfully,
Pavlo