Zapiet ‑ Recogida + Entrega
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (1.295)
Refinar
-
Por calificación
The team has made a lot of improvements over the last year and it’s become a lot more reliable and stable since. Support is also very quick and responsive!
We truly appreciate you taking the time to leave such a positive review. Hearing that you’ve noticed the improvements in reliability and stability over the last year means so much to us!
We’re also glad our support team has been quick and responsive for you—that’s exactly the experience we aim to deliver.
Your encouragement inspires us to keep making our Zapiet - Pickup + Delivery app even better.
Thanks again for your support—it really makes a difference!
Cheers,
Andy
Great Help!
Ana was an absolute lifesaver! She quickly pinpointed the issues we were having with our system and got everything running smoothly in no time. Her knowledge, patience, and efficiency made the whole process stress-free, and we couldn’t be more grateful. She went above and beyond to ensure everything was resolved, and her support was nothing short of excellent. If you need help, Ana is the one to call—truly top-notch service!
Hi Monique,
This is Ana from Zapiet.
I am glad we were able to troubleshoot the issue with the delivery rates and the orders! Now there will not be any more unlucky costumers, only lucky ones.
Do not hesitate to reply back for further assistance!
Ana
As always, the Zapiet crew was amazing. Quick to respond and super helpful. Jeanette, Laura, Angelo & Leo were all so great. I can't say enough good things about their service or the app, which is invaluable to us and well worth the money!
Hello Kathryn, thank you so much for your kind words! We appreciate your feedback and are happy to know the app continues to be a reliable tool for your business. It is always our pleasure to help!
-Jeanette
Really good service, always there to help when you have a question and are quick to fix things or help. The app itself is brilliant, really flexible and covers all delivery options.
Hi Katie,
Thank you very much for taking the time to leave a review!
It was really nice chatting with you and getting your store switched over to our Rates Function for our Zapiet - Pickup + Delivery app.
If you have any questions or need any assistance, please do not hesitate to send a message.
Cheers,
Jessica
Ran into some trouble with internal notifications getting bogged down. Some emails were coming through 30 minutes late, some not at all. Pavlo helped me identify the issue being related to DKIM settings and helped me figure out the solution was in my DNS settings with my hosting service. Excellent customer service from Pavlo!
This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!
Hi there,
Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.
We are always here if you need anything. Wishing you a fantastic year to come!
All the best,
Kitty
This app allows for lots of different pickup/delivery options which is wonderful, but the best part about it is the support team. They are always available, and I always get to talk to a real person who can a) walk me through what needs to be done b)do it for me, if needed, and c) tell me the ins and outs of the app - like how to get things set up. SO helpful!
Hi Blair,
Thank you so much - what an incredible review! On behalf of the whole team, we really appreciate your kind words. (: It was a pleasure speaking with you and helping you set up your delivery methods.
We're always here to help, so don't hesitate to reach back out.
Have a wonderful day!
Anggy
This app along with the Zapiet app for delivery by Zip code has added much needed functionality to my store. I've been using it for many years. I often need help to get all the settings correct and today Gab sent me instructions on how to set it up.
Also, Support is always very responsive when I do have an issue.
Hi Cassy!
Thank you for the 5 stars! I’m glad we were able to work together and get you all set up! Your partnership and the details you shared really helped in getting your rates based on weight.
If there’s anything else you need, please feel free to reach out—we're always here to assist! :)
All the best,
Gab
We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.
Update: 2024
Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout.
Jessica worked with us for over 3 hours and I can't thank them enough.
Hi Janet,
Thank you so much for leaving such a lovely review!
It was wonderful chatting to get you/your store onto the latest version of our Zapiet - Pickup + Delivery, and switching you over to our rates function and making sure that only the correct rate appears at checkout for you and your customers.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica