Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
20 de febrero de 2024

Stephane provided great customer service and support to fix our issue.

Barsha Wines & Spirits
Estados Unidos
Más de 4 años usando la aplicación
Zapiet respondió 23 de febrero de 2024

Hi Lenora,

Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions.

And if anything else comes up, don't hesitate to reach out :)

Stephane

2 de abril de 2024

great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.

Cuppacakes.com.sg Singapore
Singapur
3 meses usando la aplicación
Zapiet respondió 5 de abril de 2024

My Jee Huey Lim,

Thank you for taking the time to write such a lovely review

I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.

And of course, the extra styling for our widget was my pleasure!

-Steph

2 de abril de 2024

Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.

Blueberry Hill Meals
Reino Unido
8 meses usando la aplicación
Zapiet respondió 6 de abril de 2024

Hi Victoria!

Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help!

-Veno

13 de febrero de 2024

I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.

Kyan Cuisine
Canadá
Más de 2 años usando la aplicación
Zapiet respondió 15 de febrero de 2024

Hi Vanessa,

Thank you very much for taking the time to leave such a lovely review, it's very much appreciated

It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes".

If you have any questions or need any assistance, please do not hesitate to reach out.

All the best,
Jessica

1 de marzo de 2024

the team helped me updated the new version of zapiet . everything works so well

bayardgateaux
Canadá
Alrededor de 5 años usando la aplicación
Zapiet respondió 3 de marzo de 2024

Hi Frenie!

I am so glad I could assist you with updating the Zapiet - Pickup + Delivery app. Your kind words in your review means a lot to us. Thank you for taking the time to leave such a awesome review.

Warm regards
Betty

23 de enero de 2024

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.

Thank for having such a great team and (I assume) culture.

LAYER
Estados Unidos
Casi 3 años usando la aplicación
Zapiet respondió 25 de enero de 2024

Hi Anthony,

Thank you so much for your incredibly kind words

It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.

If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica

14 de febrero de 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Quebec Supplies Store
Canadá
Alrededor de 2 años usando la aplicación
Zapiet respondió 16 de febrero de 2024

Hello Juhee,

Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !

Thank you,

Sandy

19 de febrero de 2024

I liked that the rep has access to my store and can show me exactly where I went wrong. The screenshots are helpful.

DA BOX Community Supported Agriculture - A Program of The Food Basket
Estados Unidos
8 meses usando la aplicación
Zapiet respondió 22 de febrero de 2024

Hi there!

It was an absolute pleasure chatting with you and lending a hand with the resolving the issue with Zapiet - Pickup + Delivery app for your store.

If there's anything else you need help with or have any other questions, please don't hesitate to reach out.

We're always happy to assist in any way we can!

Warm regards

Betty

9 de abril de 2024

Very helpful with setting a time for pick up & delivery as options

Cheesy Eddie's
Estados Unidos
Alrededor de 4 años usando la aplicación
Zapiet respondió 12 de abril de 2024

Hi,

And thank you for the awesome review!

I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.

Rest assured that if anything comes up, we'll be there for you.

Steph

Fecha de modificación: 3 de abril de 2024

Great support. Great app. Jessica's work is spot on. She is doing her job very quick and has good answers for everything. Definitely recommend this app. Keep it going guys

Bake Me A Wish
Reino Unido
29 días usando la aplicación
Zapiet respondió 7 de marzo de 2024

Hi Marius,

Thank you so very much for your lovely review!

It was such a pleasure chatting with you and helping set up our Zapiet - Pickup + Delivery for you and your wife.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica