Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.672)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
15 de noviembre de 2024

Super helpful! Wouldn't be able to have my site working properly without their help!

The Flower Shop
Estados Unidos
Más de 4 años usando la aplicación
Zapiet respondió 19 de noviembre de 2024

Thank you very much for taking the time to leave a review, it's very much appreciated!

I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

7 de noviembre de 2024

Works great, support is hit and miss but the last tech that helped me was able to ID the problem and I got it fixed easily. Works way better than native shopify delivery, would recommend to anyone.

VISTA MATERIALS
Estados Unidos
Más de 1 año usando la aplicación
Zapiet respondió 10 de noviembre de 2024

Hi,

Thank you for your sincere feedback! We’re glad to hear you find the app an improvement for your store :)

You’re welcome to contact us any time for any assistance, we will do our best to help you!

Warm regards,
Pavlo

27 de noviembre de 2024

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Goodies Jamaican Patties
Australia
Alrededor de 3 años usando la aplicación
Zapiet respondió 29 de noviembre de 2024

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support you with anything you need!

Cheers,
Klaudia

22 de octubre de 2024

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Shirley's Popcorn
Estados Unidos
Más de 4 años usando la aplicación
Zapiet respondió 24 de octubre de 2024

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m here to help! ❤️

16 de diciembre de 2024

Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.

Kele
Singapur
3 meses usando la aplicación
Zapiet respondió 18 de diciembre de 2024

Thank you so much for your amazing review! 🌟

We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure.

Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service.

If you ever need anything else, we're just a message away!

-Klaudia

9 de diciembre de 2024

They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise

ABoR REALTOR® Store
Estados Unidos
Más de 4 años usando la aplicación
Zapiet respondió 11 de diciembre de 2024

Thank you Saulo for your lovely words and for taking the time to leave a review!

It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

28 de octubre de 2024

Jessica was amazing and explained every step of the way to ensure confidence and understanding of the changes being made. Thank you!

Da-Le Ranch
Estados Unidos
Alrededor de 8 años usando la aplicación
Zapiet respondió 31 de octubre de 2024

Thank you very much Ashlie for taking the time to leave such a lovely review!

I'm glad that I was able to help and update your store to the latest version of our Zapiet - Pickup + Delivery so that you and your customer's have all of the latest updates, features, etc.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Cheers,
Jessica

Fecha de modificación: 16 de diciembre de 2024

very helpful, solved my problem! happy day! thank you so much and Merry Christmas

SeaSweet Patisserie
Australia
Más de 4 años usando la aplicación
Zapiet respondió 8 de diciembre de 2024

Reply updated 18 Dec 2024:

Hi Elias,

Thank you so much for taking the time to write such a wonderful review

It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!

Wishing you a lovely holiday season,

-Steph

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Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!

-Anggy

31 de octubre de 2024

This app and it's team is awesome! I received the best technical support I ever received by Jessica from their support team! Thanks a lot! I can recommend it 100%!

Remchinger Hof
Alemania
Más de 4 años usando la aplicación
Zapiet respondió 3 de noviembre de 2024

Thank you very much Salvatore for taking the time to leave such a lovely review!

It was so nice chatting with you and getting your store all up-to-date with our Zapiet - Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

7 de noviembre de 2024

The support was good, and although they do not support Japanese, they were kind enough to help us. Thank you very much.

お菓子処 菜菓亭
Japón
Alrededor de 3 años usando la aplicación
Zapiet respondió 10 de noviembre de 2024

Hi 株式会社いえい,

Thank you so much for taking the time to leave a review—we truly appreciate it!

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app, updating you to the latest version and rates to ensure everything runs smoothly. We're also glad our team could assist with your translations, and we appreciate your understanding regarding our current language support.
Hopefully, in the future, we’ll be able to support the Japanese language as well!

Please don’t hesitate to reach out if you need any assistance; we’ll be happy to help!

Thank you again for your kind words!

Warmest regards,

Krystabel