Zapiet ‑ Recogida + Entrega
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.
Update: 2024
Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout.
Jessica worked with us for over 3 hours and I can't thank them enough.
Hi Janet,
Thank you so much for leaving such a lovely review!
It was wonderful chatting to get you/your store onto the latest version of our Zapiet - Pickup + Delivery, and switching you over to our rates function and making sure that only the correct rate appears at checkout for you and your customers.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Super useful in getting our site set up efficiently. Great features. Sam has been super helpful in assisting with setup and explains so in depth that you understand. Great experience. Thank you.
Thank you very much for taking the time to write us a lovely review! We're always happy to help our merchants answer their questions or setup our app via our many support channels, such as screen-sharing.
-Steph
I have used this app for 1 year now. It's the best app for this solution and I have always found the customer service to be very good and helpful
I was having a little problem and I contacted the customer support. They worked with me until the problem was solved. Jayne was super efficient and very very helpful and she kept checking on me to see if the problem was really solved for good! Thank you!
lovely customer support 10/10
Hi Kurt,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our customer support to be lovely and have rated it 10/10.
Reach out if you need anything!
- Herman
I just had another amazing customer support experience with Zapiet! Gabriel spent an hour with me troubleshooting am issue that I thought I was having with the Rates app only to learn that the real problem was due to local construction making the distance to a particular customer .5 miles longer than usual and therefore they were all of a sudden outside of our delivery area. He was so patient and kind and great at getting to the bottom of things. I am so grateful to him! I love these apps!!
Updated reply 20 Sep 2024:
Hey Kathryn,
Deeply grateful for your kind words! It wasn’t all me — the details you shared were a huge help in figuring out the issue. I wouldn’t have known about the construction without you telling so really, it’s thanks to your partnership with me that got everything sorted!
Very happy to see that I was able to help out! If ever you need anything else from our side, just let us know anytime — we’re always here for you!
Stay awesome,
Gab
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Hi Kathryn,
Thank you so much for the kind words!
I’m glad I could help with adding our app’s details to your Order Printer form for local delivery orders. It was a pleasure assisting you, and we’re thrilled to hear you’re happy with the solution.
If you need anything else, don’t hesitate to reach out!
- Klaudia
This is the best app if you're looking for an app with store pickup, delivery, and shipping at the same time. For me, the best part of this app is that I get to choose which date I could block and unblock every store location. i also can add special holiday hours. Also, I could block the specific product to the specific location, delivery date, or shipping date. IT'S THE BEST APP!!!!!! AND, AND, AND I LOOOOVE THEIR CUSTOMER SERVICE! They really help in all your needs I mean ALL!!! Sometimes I needed help that is not even covered on their app but still helping us. This app is worth every penny! Makes your business run easily! Thank you again.
Hi Zarah,
Thank you so much for the wonderful review!
It has been an absolute pleasure setting up the app and configuring your store with you and we are really happy to hear how much you love all the features you are using! Wishing you all the best with the store and we are here as always if you need anything else.
Best wishes, Charlie
This app is great. We use it across 5 different stores. Customer service is unbelievable - they're always available on chat and field questions and help to sort things out very quickly.
Hi there,
Thanks for the amazing review! We're really pleased to hear that you're enjoying our app and using it on multiple stores!
Cheers,
Klaudia
The Zapiet team have been wonderful helping me create what are quite business and product specific solutions for my floral design business. Ronan has been especially amazing.. give this man a raise! I appreciate knowing they are always there to help in a timely manner and continue to follow up until the matter is resolved. I would highly recommend, would have been lost without their help.
Hi Kelly,
Thank you so much for your kind words and also for your suggestion, I will be sure to bring this up at our annual review lol :)
As always, if there is anything I can assist you with, please do not hesitate to let me know.
Have a great day!
Kind regards,
Ronan
These guys are awesome, always at hand if help is ever needed (Sam your a star). If i could give more than 5* i would.