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Found a few issues with the app but Herman the support agent was super good
Hi Boris,
Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon ...
It works, but there are some things that I wish were different! But overall, it is the only thing I've found to actually help with only allowing some products to ship (perishables, bulk products, etc!) The team is pretty fast at responding, and they know what they're doing, although again this is limited because it doesn't really seem like shopify and zapiet work super well together!) :)
We used Zapiet in order to provide our customers with the possibility to select their preferred time slots and dates. Whilst we had a few teething problems regarding how the app integrated with the different elements of the website, these were resolved. Our main point of contact was Ronan who is always extremely helpful, lovely and also goes above and beyond his remit to support us at all times!
Hi Patricia,
Thank you so much for leaving a wonderful review.
It was a pleasure working with you and while we did have some teething problems getting everything configured ...
A great app, for Pickup and Delivery. Awesome customer care, is always very responsive and helping in solving the problems. Cheers!
Hi there,
Great to hear you had a good experience with our support team! Thanks for using Store Pickup + Delivery :)
Best wishes,
Bogi
i had an issue with their date selector design because was confusing, an unnecessary problem that could be avoided. anyway in the end staff was helpful and they sorted it, app is good and unique in its kind for shopify, a bit more effort from customer service would make things great. overall im satisfied with the app
Took a while to get it up and running but Jessica is the bomb. She made it happen for us.. You can customize it pretty slick. And for that reason, we love it.
Hi there,
It was my pleasure chatting with you and helping you set up your store.
Thank you for your kind words and review.
If you have any other questions down the road, ...
Great features of this app, easy to use and set up, a good add-on to boost my business for pick up and delivery. The back end design is easy for me to organise the orders.
Great and quick customer support.
I used this app to help me set up free, no-contact local delivery & at-store pickup in response to COVID-19 regulations & concerns. Had to get help modifying it so that our products had these options available but only certain products were available for shipping and to get the shipping fees applied correctly. Thank you, Shopify gurus, for making it work!
Works quite well.
Hi,
Thank you for taking the time to leave a review! We really appreciate it :)
Best wishes,
Bogi
Assistant Support Manager - Zapiet
The service that I've gotten whilst configuring and using this app to increase the user experience for our online store has been awesome...no question is too hard...thanks Jayne F!