Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.674)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
22 de octubre de 2024

I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.

Victor Churchill
Australia
Alrededor de 4 años usando la aplicación
Zapiet respondió 24 de octubre de 2024

Hi Jay,

Thank you so much for taking the time to share such an amazing and thoughtful review!

It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!

Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.

Best regards,

Krystabel

30 de octubre de 2024

Excellent service

Helped me get back up running in no time

Thank you.

Reg the Veg
Reino Unido
Más de 4 años usando la aplicación
11 de noviembre de 2024

Had a wonderful support from Jessica today in relation to Dleivery and pickup. She was brilliant and also spotted other issues in ou checkout that we didnt know we had. So helpul

Little Italy Ltd
Irlanda
Alrededor de 3 años usando la aplicación
Zapiet respondió 13 de noviembre de 2024

Hi Bettina,

Thank you so very much for taking the time to leave such a lovely and kind review.

It was a real pleasure chatting and helping you to get all 3 methods back up and running on your store with our Zapiet - Pickup + Delivery app, along with a few other tweaks.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

9 de enero de 2025

Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.

Être Patisserie
Malasia
12 días usando la aplicación
Zapiet respondió 15 de enero de 2025

Hey there,

Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.

If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!

Cheers,
Kristine

2 de enero de 2025

Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!

Pet Market NYC
Estados Unidos
10 meses usando la aplicación
Zapiet respondió 6 de enero de 2025

Hi Sophia,

I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you!

If there's anything else you need, don't hesitate to reach out. We're always here for you! (:

Have a wonderful day!
Angelo

21 de noviembre de 2024

the issue appears to be resolved a the moment - prompt follow up and support is always 5 star

The Cupcake Queens
Australia
Casi 9 años usando la aplicación
Zapiet respondió 26 de noviembre de 2024

Hi!

Thanks for taking the time to review us! It was my pleasure to help you sort out the issue you were experiencing!!

I took a quick look at your store and your Christmas Tree Cake looks delicious!!

Happy Holidays,

Manuel 🙂

22 de noviembre de 2024

Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!

Fille à Flleur
Guernesey
Alrededor de 1 año usando la aplicación
Zapiet respondió 26 de noviembre de 2024

Hi there!

We REALLY appreciate your review!

It's satisfying to know that we've been able to help you every time you reached us, we will continue working
to keep it going.

Happy Holidays,

Manuel 🙂

30 de octubre de 2024

Gabriel was incredibly helpful and responsive throughout the entire process. He took the time to understand my specific issues and worked diligently to provide effective solutions. JUST SO AMAZING!

The Butcher's Table
Malasia
Alrededor de 1 año usando la aplicación
Zapiet respondió 31 de octubre de 2024

Hi there,

Thank you so much for the amazing feedback! I’m thrilled we were able to resolve things with your checkout and your location's pin in the Google Maps section of the widget! Your patience and details made all the difference, so I’m glad we could get everything perfectly set together!

If there’s anything else you need, just message us anytime. We're always here to help.

Best,
Gab

10 de noviembre de 2024

Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it

simplyfrench
Estados Unidos
5 meses usando la aplicación
Zapiet respondió 13 de noviembre de 2024

Hi Review team here is Kristine's reply:

Hi Emmanuelle,

Thank you so much for the 5 star review! 🤩

I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle!

Take care & Stay safe! 🌺
Kristine

11 de diciembre de 2024

Great app and the customer service was amazing!! Anggy was my customer service agent and she was seriously so helpful!!

5 Stones Coffee Co
Estados Unidos
Más de 3 años usando la aplicación
Zapiet respondió 15 de diciembre de 2024

Thank you so much for your kind words!

We're thrilled to hear that you're loving the app for managing your pickup and delivery orders, and that we were able to assist you.

If you need anything else, we’re always here to help! ☕✨

-Anggy