Zapiet ‑ Recogida + Entrega
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (1.672)
Refinar
-
Por calificación
Gabriel was incredibly helpful and responsive throughout the entire process. He took the time to understand my specific issues and worked diligently to provide effective solutions. JUST SO AMAZING!
Hi there,
Thank you so much for the amazing feedback! I’m thrilled we were able to resolve things with your checkout and your location's pin in the Google Maps section of the widget! Your patience and details made all the difference, so I’m glad we could get everything perfectly set together!
If there’s anything else you need, just message us anytime. We're always here to help.
Best,
Gab
the issue appears to be resolved a the moment - prompt follow up and support is always 5 star
Hi!
Thanks for taking the time to review us! It was my pleasure to help you sort out the issue you were experiencing!!
I took a quick look at your store and your Christmas Tree Cake looks delicious!!
Happy Holidays,
Manuel 🙂
Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!
Hi there!
We REALLY appreciate your review!
It's satisfying to know that we've been able to help you every time you reached us, we will continue working
to keep it going.
Happy Holidays,
Manuel 🙂
Straightforward to use and their helpdesk (Pavlo, Gab and the rest of the Team!) is always quick to help!
Some functionalities could be perfected (like setting date restrictions based on Product Collections to make it swifter and not on each product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)
Hi,
We are pleased to see your feedback! We want to thank you for the support and kind words.
Our team works hard to tailor the app to different business needs, and sharing your ideas on new features and improvements is valuable. Thank you for that too!
Don't hesitate to reach us if any help is needed.
Kind regards, on behalf of the whole team,
Pavlo
Gabriel was really amazing, manage to solve the problem really quick.
Thank you
Thank you for your wonderful review!
I'm glad I could solve the problem quickly for you. If you need anything else for your pickup and delivery app, feel free to reach out!
- Gabriel
Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!
Hi Sophia,
I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you!
If there's anything else you need, don't hesitate to reach out. We're always here for you! (:
Have a wonderful day!
Angelo
Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it
Hi Review team here is Kristine's reply:
Hi Emmanuelle,
Thank you so much for the 5 star review! 🤩
I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle!
Take care & Stay safe! 🌺
Kristine
They help me to solve my issue very quick and easy. Thanks
Hi there,
Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us if you need anything else. We are always here to help!
Have a wonderful day! :)
Anggy
Great app and the customer service was amazing!! Anggy was my customer service agent and she was seriously so helpful!!
Thank you so much for your kind words!
We're thrilled to hear that you're loving the app for managing your pickup and delivery orders, and that we were able to assist you.
If you need anything else, we’re always here to help! ☕✨
-Anggy
Too many Bugs.
Most recently, the delivery date that the customer placed an order for was incorrect in the system, causing us to miss orders, and their response was "we are working on it, there is no ETA".
It was quite smooth earlier, but have been facing too many issues recently.
Hi there,
Thank you for your feedback. We understand how frustrating this situation must be for you, and we deeply empathize with the impact it has had on your operations.
We want to clarify that the issue you’re experiencing is due to a Shopify bug outside of our control. If it were on our end, we would have resolved it promptly. Unfortunately, Shopify has been taking longer than expected to address the problem, and there’s no clear timeline for a fix.
That said, we are actively working on developing workarounds to mitigate the impact of this issue. We’re committed to providing you with a reliable solution as soon as possible. Please don’t hesitate to reach out if you have any questions or need further assistance. Your patience and understanding mean a lot to us.
Klaudia
Senior Support